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The overall performance of MKLC Training is mixed. As learners we come to a company to improve our knowledge, our skills and our understanding. So, while I have attained these, it is not in my original subject. In terms of the Level 3 AOT Course; overall its a good course, the content was easy enough to follow and work with, and the quality of the feedback throughout was informative, helpful, and considered. In terms of the original EQA course, which is why I contacted MKLC Training; I would urge Learners to ask for details and check the requirements before purchasing. – How would you describe our performance overall?

  • 8/10 – How easy was your enrolment process?
  • 9/10 – How would you rate the accessibility and ease of use of our Moodle site?
  • 9/10 – How would you rate your tutor support?
  • 8/10 – Overall, how satisfied were you with the quality of the service we provided?
  • 5/10 – How likely is it that you would recommend us to a friend or colleague?

12 Feb 21

Person’s avatar

We are sorry you were disappointed with the EQA unit 1 knowledge course and it may have been better to wait until you had more experience of the IQA role, as you identified when discussing changing courses. The EQA theory unit is available to anyone who has completed their IQA, even though they may not be in an EQA role at present but, as with any Level 4 qualification, it does require some independent study. It also requires an understanding of the quality assurance process and it may just have been too soon for you to embark on this course without having had enough time to familiarise yourself with that process. However, we are very glad that we were able to offer you another course that you enjoyed.

Judith McKeon –