MKLC Training reviews and feedback - independently hosted by CustomerSure

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Tracey Tew – 27 Jan 26

I really enjoyed the course and found it to be a rewarding experience from start to finish. The content was engaging, well-structured, and gave me plenty of opportunities to build my confidence and skills. I also felt very supported throughout, with tutors and staff always available to offer guidance, encouragement, and constructive feedback. Stu and Emma’s support made the learning process smooth and enjoyable, and I’m truly grateful for the positive environment they created. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
8/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Rebecca – 22 Jan 26

Satisfactory – How would you describe our performance overall?

9/10 – How easy was your enrolment process?
9/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Mohmed Soyeb I Shaikh – 20 Jan 26

I would like to personally thank you and for your support throughout this Level 3 qualification, so I may continue my journey to bring Rone Therapy to all. Although the language used in education can sometimes feel complex, the tutor was patient, clear, and fair in his feedback, which helped me understand what was required and improve my work. The course was well structured, the assessment feedback was constructive, and the marking was consistent. I particularly appreciated the encouragement to relate theory to real practice, which made the learning meaningful rather than abstract. Overall, I found the course professionally delivered and well supported, and I would recommend it to others who are prepared to engage with the process and put the work in. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Anthony Grant – 16 Jan 26

I was very happy with the overall performance. Although Dr Hasu required a lot of rework, she was supportive and quick to respond. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
9/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
8/10 – How likely is it that you would recommend us to a friend or colleague?

Garnet Klassen – 08 Jan 26

Honestly, the support has been great. Dr. Judith was so patient with me and her guidance made the tougher parts of the course much easier to navigate. I felt backed the whole way through. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Mahmoud Ahmed Mahmoud Morsy – 06 Jan 26

Overall, I am very satisfied. Throughout the course, I have received lot of help and support. I especially like to thank Lyn ( my tutor), she was very helpful and guided me throughout the course. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Samreen Khalid – 05 Jan 26

Lyn was a huge help during my course, she was always very efficient when dealing with task queries. I'm really please with the content and the success of completion. – How would you describe our performance overall?

8/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Keeley Lea – 05 Jan 26

Excellent! I was able to complete my course and my own pace and my tutor Stu was always quick at providing feedback. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
7/10 – How would you rate the accessibility and ease of use of our Moodle site?
9/10 – How would you rate your tutor support?
9/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Njah Faisal Khan – 02 Jan 26

Very supportive. There was always someone there to help if your tutor was not – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Amanda.Platts – 19 Dec 25

Very well structured and organized. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

asma – 12 Dec 25

great communication throughout kept up to date eache time a submittion was made – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

john hill – 11 Dec 25

The course was very easy to follow, the assessments were clear and the marking was quick which meant I could progress at my own pace. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
9/10 – How would you rate your tutor support?
9/10 – Overall, how satisfied were you with the quality of the service we provided?
9/10 – How likely is it that you would recommend us to a friend or colleague?

Michael Parks – 11 Dec 25

I would like to thank Mrs Judith for her patience and support while providing the feedback and replying at anytime to my questions and submission. It was a good experience with your institute; I am sure we will do more soon. – How would you describe our performance overall?

9/10 – How easy was your enrolment process?
9/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Mais Adel yousef – 11 Dec 25

I remain a fan of MKLC training and continue to recommend them to colleagues – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
9/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Patrick McConnell – 10 Dec 25

MKLC has enhanced a lot and became more analytic as compared to the previous site. The mentors are very cooperative in terms of professional support in helping he learners to achieve goals. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Abdul Hafeez – 09 Dec 25

The performance is excellent and organised. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Ayman Metwally Mohamed – 26 Nov 25

Outstanding and precise performance. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Wagdy Salah Eldeen Maroof ABDELMAGED – 19 Nov 25

I have gained several qualifications through MKLC and have always found the service and support to be above and beyond. Friendly, supportive, approachable and professional, definitely my go to for teaching qualifications. Thank you all. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Gary Watton – 10 Nov 25

85% – How would you describe our performance overall?

8/10 – How easy was your enrolment process?
8/10 – How would you rate the accessibility and ease of use of our Moodle site?
8/10 – How would you rate your tutor support?
8/10 – Overall, how satisfied were you with the quality of the service we provided?
7/10 – How likely is it that you would recommend us to a friend or colleague?

Abdulmajeed Alghamdi – 08 Nov 25

Fantastic! Emma was fair and fast with feedback. Thank you – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Jude Thomas – 03 Nov 25

This course was really accessible and great value for money. I found my tutor, Lyn, to be encouraging and at the same time she provided clear and constructive feedback. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Christine Weir – 27 Oct 25

Great support, quick responses and feedback to all assignments. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Cassie – 03 Oct 25

great – How would you describe our performance overall?

7/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
8/10 – Overall, how satisfied were you with the quality of the service we provided?
8/10 – How likely is it that you would recommend us to a friend or colleague?

shahid zaman – 29 Sep 25

Overall, your performance has been excellent, very professional, efficient, and highly satisfying. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Waleed Abdelhameed Mahmoud Nasr – 26 Sep 25

Really i am very happy with my Tutor support and cooperation during my journey in Assessor course. I appreciated MKLC support to complete my course. Thank you so much for Dr. Judth. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Ekramy Mohamed – 18 Sep 25

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Tajwar Hussaini – 12 Sep 25

8/10 – How easy was your enrolment process?
8/10 – How would you rate the accessibility and ease of use of our Moodle site?
9/10 – How would you rate your tutor support?
8/10 – Overall, how satisfied were you with the quality of the service we provided?
8/10 – How likely is it that you would recommend us to a friend or colleague?

Jacques Riachy – 08 Sep 25

All good. The resources provided are really helpful. – How would you describe our performance overall?

8/10 – How easy was your enrolment process?
8/10 – How would you rate the accessibility and ease of use of our Moodle site?
9/10 – How would you rate your tutor support?
9/10 – Overall, how satisfied were you with the quality of the service we provided?
9/10 – How likely is it that you would recommend us to a friend or colleague?

Prabashi Wadanamby – 27 Aug 25

MKLC was professional and organized from the management team to the tutor. In particular, I would express my gratitude and appreciation of Natasha Starr's continuous support and professional feedback, through out the course. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
9/10 – How likely is it that you would recommend us to a friend or colleague?

Faruk Khair – 21 Aug 25

Excellent help and support from the tutors and a very good course. – How would you describe our performance overall?

8/10 – How easy was your enrolment process?
8/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
8/10 – How likely is it that you would recommend us to a friend or colleague?

Brad Prichard – 07 Aug 25

very good experience – How would you describe our performance overall?

9/10 – How easy was your enrolment process?
9/10 – How would you rate the accessibility and ease of use of our Moodle site?
8/10 – How would you rate your tutor support?
8/10 – Overall, how satisfied were you with the quality of the service we provided?
9/10 – How likely is it that you would recommend us to a friend or colleague?

Andrew Taylor – 05 Aug 25

I would like to express my heartfelt appreciation for your unwavering support and guidance throughout my training journey with MKLC earlier for Assessor and currently for IQA course. Dr. Judith, your role as my guide and assessor has been instrumental in shaping my learning experience. Your expert insights, detailed feedback, and patient mentorship truly reflect your passion for quality training and development. Your encouragement kept me focused, and your high standards inspired me to consistently strive for excellence. Ms. Emma, thank you for your efficient coordination and behind-the-scenes support, which ensured that everything ran smoothly throughout the course. MKLC Training, under your leadership and coordination, has demonstrated exceptional competence in delivering training courses. The structure, content, and support services reflect a deep commitment to quality and learner success. I felt fully supported at every stage of the process, and the learning environment has been truly professional and encouraging. It has been a privilege to be part of a program facilitated by such a dedicated and capable team. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Suhel Kumar Jangalwa – 25 Jul 25

MKLC has been consistently supportive and patient throughout the Level 5 DET course. The team created a positive learning environment, responded to queries with understanding, and provided helpful guidance when needed. Their approachable and encouraging attitude made a real difference to my learning experience. Overall, their performance has been commendable, and I’ve felt genuinely supported throughout the course. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Lisa Newall – 25 Jul 25

Fantastic. Very quick with feedback and answering any questions – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Hazel Clark – 15 Jul 25

Good support when I asked. The presentations are useful. – How would you describe our performance overall?

8/10 – How easy was your enrolment process?
9/10 – How would you rate the accessibility and ease of use of our Moodle site?
8/10 – How would you rate your tutor support?
8/10 – Overall, how satisfied were you with the quality of the service we provided?
9/10 – How likely is it that you would recommend us to a friend or colleague?

Carol Burgess – 10 Jul 25

I particularly appreciated the feedback process with Hasu Patel as she was very clear about her expectations and encouraged me to reflect on the activities which made me improve my own understanding of the entire IQA process. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
5/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
8/10 – Overall, how satisfied were you with the quality of the service we provided?
8/10 – How likely is it that you would recommend us to a friend or colleague?

Suvarna Nakhare – 09 Jul 25

Having used a few different online learning providers over the years I was really impressed with the step by step instructions given by Lyn, the fantastic and informative communication, an the excellent feedback, allowing me to grasp the units and also make improvements to my work easily. Thank you very much Lyn. I will highly recommend you to my colleagues. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Stacey Oliver – 08 Jul 25

The modules did not set you up correctly for the amount of assignments and the amount of work the assignments were. – How would you describe our performance overall?

8/10 – How easy was your enrolment process?
5/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
4/10 – Overall, how satisfied were you with the quality of the service we provided?
2/10 – How likely is it that you would recommend us to a friend or colleague?

Hannah Richardson – 03 Jul 25

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Fei wang – 03 Jul 25

I found the online course straight forward to use and the information helped me to complete the work. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
9/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

David Lewis – 03 Jul 25

Thank you for your patience and support, Judith I don't know how you turn around marking so quickly but I really appreciated that you did :) – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Jo Oxley – 02 Jul 25

Very supportive,Prompt with responses when I had a question,quick to mark work handed in and helpful comments were given. Thank you to Stu for the support throughout the DET. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Tracey Tew – 16 Jun 25

Overall, the tutor was very supportive and delivered the content effectively. However, the platform instructions regarding the evidence required for submission were unclear at times, making it difficult to understand what exactly needed to be provided. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
7/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
9/10 – Overall, how satisfied were you with the quality of the service we provided?
8/10 – How likely is it that you would recommend us to a friend or colleague?

KHAIRIA AL KALAM – 13 Jun 25

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Lina Sadek – 10 Jun 25

MKLC is wonderful! I got my CAVA and IQA certifications from them, and I was always impressed by their professionalism, clear lessons, and supportive learning environment. Dr. Judith, my tutor, was knowledgeable and supportive, and the course was well-organized, which made the whole process smooth. I have learned a tremendous deal, enhanced my skills, and obtained a certification. It was a very rewarding learning experience. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Ghinwa Hachache – 05 Jun 25

My experience with this course has been very positive. I found it enjoyable to progress through the tasks, especially after successfully completing the initial ones. The course structure was clear and easy to follow. Communication with the tutor, Emma Burrows, was efficient—there were no delays in receiving responses. Emma was consistently available, and her instructions were always clear and easy to understand – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Martina Smik – 23 May 25

The performance of MKLC throughout the EQA course has been excellent and highly commendable. The structure and delivery of the course were clear and well-paced. A special thank you to Judith, whose prompt and detailed feedback—often within 24 hours or less—was outstanding. This level of support and encouragement played a significant role in keeping me motivated and focused, ultimately helping me to progress confidently through the course. Thank you for an excellent learning experience. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Mahi Devanesan – 20 May 25

I am sincerely thankful to MKLC for their continuous support, and I would like to express my special gratitude to my mentor, Dr. Judith. Her extensive experience, prompt responses, and unwavering guidance have been truly invaluable throughout my journey from Assessor to Lead IQA. Her mentorship played a key role in my professional development, and I deeply appreciate her encouragement and support at every stage. – How would you describe our performance overall?

9/10 – How easy was your enrolment process?
9/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

SHERIN MITHUN – 09 May 25

It was a wonderful experience. I learnt a lot from diversity to inclusivity. My tutor Tasha was a great tutor. She brought out the best in me. Thanks MKLC for the course, it was a great training. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Joseph Obinna Nwolisa – 01 May 25

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Based on 948 reviews and 947 ratings our customers rate us 9.5/10.

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