1. Overall, the course delivery and performance were very good. 2. The time difference between our countries, as well as the weekend schedule, created some challenges in communication. 3. During the first online meeting between the students and the teaching staff, we were not provided with sufficient guidance on how to access the required learning activities or where to find the assessment questions within the learning platform. 4. The organisation and distribution of the questions across each unit could be improved by arranging them in a clearer and more structured way. 5. Delays in receiving feedback occasionally affected the time available for students to prepare for their micro-teach session, which in my case resulted in postponing the session by one week. I understand that this was likely due to the time difference and the number of students assigned to each tutor. – How would you describe our performance overall?
- 10/10 – How easy was your enrolment process?
- 6/10 – How would you rate the accessibility and ease of use of our Moodle site?
- 9/10 – How would you rate your tutor support?
- 9/10 – Overall, how satisfied were you with the quality of the service we provided?
- 8/10 – How likely is it that you would recommend us to a friend or colleague?
RASHID ALSUWAIDI – 26 Jun 26
Thank you, Rashid, for your valuable feedback. We always take learner comments into account as we reflect on how we can improve our service. The microteach sessions were scheduled by your organisation and we asked for these to be delayed as many learners were under pressure and any work they submitted was not at the required level. This was not due to time differences or the number of students assigned to each tutor. We are very pleased that you achieved your qualification and that you found the course beneficial.
Judith McKeon –
