MKLC Training reviews and feedback - independently hosted by CustomerSure

Fantastic. Very quick with feedback and answering any questions – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Hazel Clark – 15 Jul 25

Good support when I asked. The presentations are useful. – How would you describe our performance overall?

8/10 – How easy was your enrolment process?
9/10 – How would you rate the accessibility and ease of use of our Moodle site?
8/10 – How would you rate your tutor support?
8/10 – Overall, how satisfied were you with the quality of the service we provided?
9/10 – How likely is it that you would recommend us to a friend or colleague?

Carol Burgess – 10 Jul 25

I particularly appreciated the feedback process with Hasu Patel as she was very clear about her expectations and encouraged me to reflect on the activities which made me improve my own understanding of the entire IQA process. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
5/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
8/10 – Overall, how satisfied were you with the quality of the service we provided?
8/10 – How likely is it that you would recommend us to a friend or colleague?

Suvarna Nakhare – 09 Jul 25

Having used a few different online learning providers over the years I was really impressed with the step by step instructions given by Lyn, the fantastic and informative communication, an the excellent feedback, allowing me to grasp the units and also make improvements to my work easily. Thank you very much Lyn. I will highly recommend you to my colleagues. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Stacey Oliver – 08 Jul 25

The modules did not set you up correctly for the amount of assignments and the amount of work the assignments were. – How would you describe our performance overall?

8/10 – How easy was your enrolment process?
5/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
4/10 – Overall, how satisfied were you with the quality of the service we provided?
2/10 – How likely is it that you would recommend us to a friend or colleague?

Hannah Richardson – 03 Jul 25

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Fei wang – 03 Jul 25

I found the online course straight forward to use and the information helped me to complete the work. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
9/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

David Lewis – 03 Jul 25

Thank you for your patience and support, Judith I don't know how you turn around marking so quickly but I really appreciated that you did :) – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Jo Oxley – 02 Jul 25

Very supportive,Prompt with responses when I had a question,quick to mark work handed in and helpful comments were given. Thank you to Stu for the support throughout the DET. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Tracey Tew – 16 Jun 25

Overall, the tutor was very supportive and delivered the content effectively. However, the platform instructions regarding the evidence required for submission were unclear at times, making it difficult to understand what exactly needed to be provided. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
7/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
9/10 – Overall, how satisfied were you with the quality of the service we provided?
8/10 – How likely is it that you would recommend us to a friend or colleague?

KHAIRIA AL KALAM – 13 Jun 25

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Lina Sadek – 10 Jun 25

MKLC is wonderful! I got my CAVA and IQA certifications from them, and I was always impressed by their professionalism, clear lessons, and supportive learning environment. Dr. Judith, my tutor, was knowledgeable and supportive, and the course was well-organized, which made the whole process smooth. I have learned a tremendous deal, enhanced my skills, and obtained a certification. It was a very rewarding learning experience. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Ghinwa Hachache – 05 Jun 25

My experience with this course has been very positive. I found it enjoyable to progress through the tasks, especially after successfully completing the initial ones. The course structure was clear and easy to follow. Communication with the tutor, Emma Burrows, was efficient—there were no delays in receiving responses. Emma was consistently available, and her instructions were always clear and easy to understand – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Martina Smik – 23 May 25

The performance of MKLC throughout the EQA course has been excellent and highly commendable. The structure and delivery of the course were clear and well-paced. A special thank you to Judith, whose prompt and detailed feedback—often within 24 hours or less—was outstanding. This level of support and encouragement played a significant role in keeping me motivated and focused, ultimately helping me to progress confidently through the course. Thank you for an excellent learning experience. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Mahi Devanesan – 20 May 25

I am sincerely thankful to MKLC for their continuous support, and I would like to express my special gratitude to my mentor, Dr. Judith. Her extensive experience, prompt responses, and unwavering guidance have been truly invaluable throughout my journey from Assessor to Lead IQA. Her mentorship played a key role in my professional development, and I deeply appreciate her encouragement and support at every stage. – How would you describe our performance overall?

9/10 – How easy was your enrolment process?
9/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

SHERIN MITHUN – 09 May 25

It was a wonderful experience. I learnt a lot from diversity to inclusivity. My tutor Tasha was a great tutor. She brought out the best in me. Thanks MKLC for the course, it was a great training. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Joseph Obinna Nwolisa – 01 May 25

"Lyn is an exceptional tutor who goes above and beyond! Her support and encouragement made a huge difference, and she always provided quick, detailed feedback with brilliant advice that truly helped me excel in my assignments." – How would you describe our performance overall?

8/10 – How easy was your enrolment process?
8/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Seren Foulkes – 28 Apr 25

I found the quick and detailed feedback extremely helpful throughout the course. The tutor support was excellent, providing prompt, clear, and concise responses that made it easy to stay on track and improve effectively. I really appreciated the efficient and supportive communication. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Ghinwa Hachache – 28 Apr 25

Excellent service and support provided by your team throughout. Your timely assistance, clear communication, have greatly contributed to the smooth processing of the course. – How would you describe our performance overall?

9/10 – How easy was your enrolment process?
9/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Anu M L – 24 Apr 25

N/A – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
7/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Sebastian – 18 Apr 25

It was a great learning experience. I developed adequate knowledge, skills and experience to conduct a fair, valid, systematic and reliable holistic assessment. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Basil G George – 16 Apr 25

We are sorry you had a poor experience with the organisation in Oman, Basil, but they were actually our students and not in a position to offer you any form of mentorship. I am glad we managed to sort everything out for you and that you successfully obtained your assessor qualification with us.

Judith McKeon – 17 Apr 25

Excellent support from the tutor Stu Rutherford, Emma Burrows and Judith. I am so satisfied with the services provided by MKLC. Thank you so much. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Sabin Salim – 10 Apr 25

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Eleanor Cilenti – 10 Apr 25

It was excellent support from Natasha, and guidance to learners. Overall MKLC team have been providing tremendous support always.Thanks a lot. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Kesava Rao Surisetti – 08 Apr 25

I twas nice to do it at my own pace and able to get extensions when work was overloading. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Joanne Lovell – 03 Apr 25

MKLC’s exceptional support has played a pivotal role in my learning journey. Mr. Rutherford, as my teacher, consistently offered insightful guidance and expertise, ensuring that every lesson was engaging and transformative. Emma Burrows from the administration team provided invaluable assistance with her prompt and thoughtful communication, making every process seamless. Furthermore, Judith McKeon, the Principal of MKLC, exemplified dedication to academic excellence and fostered an environment where growth and innovation could thrive. Together, their support and commitment have significantly enriched my educational experience. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Tabish Khan – 31 Mar 25

Overall, the performance of the MKLC and the entire program has been outstanding. The guidance provided is clear, easy to understand, and incredibly helpful, making the learning process smooth and enjoyable. The notes are well-structured and comprehensive, contributing to a seamless and stress-free learning experience. The dedication and support have made a significant positive impact for me —thank you! – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Nadirah Jambol – 28 Mar 25

MKLC wee very supportive when I was extremely stressed about ELN liquidation. Their communication is quick and feedback thorough. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Maliha – 24 Mar 25

Fine. Comments were informative and supportive. – How would you describe our performance overall?

6/10 – How easy was your enrolment process?
7/10 – How would you rate the accessibility and ease of use of our Moodle site?
8/10 – How would you rate your tutor support?
7/10 – How likely is it that you would recommend us to a friend or colleague?

Scott – 19 Mar 25

prompt feedback and response from tutor – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
9/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
9/10 – Overall, how satisfied were you with the quality of the service we provided?
9/10 – How likely is it that you would recommend us to a friend or colleague?

Jerrico Sagala – 18 Mar 25

Judith was so supportive and patient i can't appreciate it enough. I really did struggle fitting time in to study and i thought i would never get there. – How would you describe our performance overall?

9/10 – How easy was your enrolment process?
9/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
9/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Amanda Jane Madgwick – 16 Mar 25

all times there is support from your side, the course materials (videos) available on MKLC site is very professional and helpful to complete the course. the fast response for any submitted is highly appreciated, as it one of the most supportive to complete the course, really thanks. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
9/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
9/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Ashraf Salah Eldin Adam – 23 Feb 25

very supportive understood induvial needs of learner and encouraged to continue the course. Tutors responded quickly and the support reading literature was good. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Nargis Khatoon Rahmatulla – 12 Feb 25

Very good. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
8/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
9/10 – Overall, how satisfied were you with the quality of the service we provided?
9/10 – How likely is it that you would recommend us to a friend or colleague?

Louise Dell'Amico – 10 Feb 25

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Hesham Alsabri – 06 Feb 25

I had a wonderful experience learning with a new course, a big thanks to Dr Judith for assisting me through this journey. I am looking forward to another course in the coming few months – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Norton Monteiro – 06 Feb 25

10/10 – How easy was your enrolment process?
9/10 – How would you rate the accessibility and ease of use of our Moodle site?
8/10 – How would you rate your tutor support?
9/10 – Overall, how satisfied were you with the quality of the service we provided?
8/10 – How likely is it that you would recommend us to a friend or colleague?

Dr Ehsaan Bagherian – 31 Jan 25

Very good – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Ahmed adel – 30 Jan 25

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Lina Sadek – 26 Jan 25

EXCELLENT – How would you describe our performance overall?

9/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Money P.Francis – 26 Jan 25

Perfect – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Phyo Arkar Lwin – 25 Jan 25

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Maggie Naguib – 22 Jan 25

Excellent, Keep up the good work – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

SHERIN MITHUN – 22 Jan 25

It was a great experience. Ms. Judith was very supportive and professional. Her timely responses and detailed explanations made my learning journey exceptional. I will definitely recommend MKLC to my colleagues. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Lu'ay Obeidat – 13 Jan 25

Very professional, excellent communication, tutor support and guidance. This is the second qualification completed with MKLC and I will definitely be recommending this training centre to others. Thank you for the continued support! – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Julie Nightingale – 13 Jan 25

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

NORTON MONTEIRO – 10 Jan 25

Very easy to use learning platform, very supportive tutor with ongoing support throughout the course. – How would you describe our performance overall?

9/10 – How easy was your enrolment process?
9/10 – How would you rate the accessibility and ease of use of our Moodle site?
9/10 – How would you rate your tutor support?
9/10 – Overall, how satisfied were you with the quality of the service we provided?
9/10 – How likely is it that you would recommend us to a friend or colleague?

Beth Cornish – 09 Jan 25

It was great – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
9/10 – How likely is it that you would recommend us to a friend or colleague?

Anjali bajaj – 08 Jan 25

It was great . – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Zarah – 08 Jan 25

MKLC tutor/ representatives were very supportive, they response to all of my queries – How would you describe our performance overall?

9/10 – How easy was your enrolment process?
9/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
9/10 – Overall, how satisfied were you with the quality of the service we provided?
9/10 – How likely is it that you would recommend us to a friend or colleague?

Mohammed Yusuf Mallick – 08 Jan 25

MKLC Training Reviews

Based on 914 reviews and 913 ratings our customers rate us 9.5/10.

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