MKLC Training reviews and feedback - independently hosted by CustomerSure

The student support and customer service is great . The Moodle is very self explanatory and easy to use. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
7/10 – How likely is it that you would recommend us to a friend or colleague?

Maytal – 26 Apr 18 – Add public reply

MKLC were very good at keeping in contact and were very understanding when I had to suspend my study for personal reasons, they remained supportive. Feedback was very quick and descriptive to enable elements that had not been covered to be addressed and re submitted. – How would you describe our performance overall?

9/10 – How easy was your enrolment process?
8/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
9/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

J Barry – 26 Apr 18 – Add public reply

Excellent. The support was absolutely brilliant, tutors were available day and night and were approachable and extremely professional, the course structure is easy to navigate through and you don’t need to be tech savvy either. My course was an intense 7-8 days, but I’ve loved every minute of it. Thank you Emma, Judith and MKLC! – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Erica Turley - Nail Artist – 26 Apr 18 – Add public reply

I really enjoyed the course and having access to the tutors and information at any point was great. Thank you so much for all your help. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Baylee – 25 Apr 18 – Add public reply

First tutor was disappointing but more than made up for with excellent support and feedback from my second tutor. – How would you describe our performance overall?

9/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
5/10 – How would you rate your tutor support?
9/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Martin – 18 Apr 18 – Add public reply

I was so nervous starting me AET with it being my first online course too & knowing it was intensive. But I need not have worried Judith was an amazing tutor and I'm astounded with just how much I've learnt in a week I feel so confident to go out and teach our courses now & I can thank you enough for all your support endless question answering. No matter what time of day Judith was there with a response. I've loved every second of it. Thank you, Emily Newman – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Emily – 17 Apr 18 – Add public reply

Very good friendly performance, have enjoyed the experience. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Paula Buchan – 14 Apr 18 – Add public reply

I have to express my great happiness working with you . Honestly, you were above expectations during my courses your quick reply and action was amazing . I wish you all the Best and prosperity in your work also I thank Emma for her great response to my requests and demand . And the great thanks to judith for her positive support and spirit she reflected on me through a quick and professional response Greetings to all team MKLC Thank all – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Dr.Omar Murad – 10 Apr 18 – Add public reply

I have been delighted with the support I have received from MKLC whilst completing this qualification. Emma has been quick to provide constrictive and detailed feedback, along with some helpful hints and tips, which has allowed me to make amendments to my work with ease. One worry of distance learning for me, was that I would be waiting a long time to receive feedback or support, however this has not been the case. I am looking forward to working on my L5 DET with MKLC and would definitely recommend this company to fellow colleagues! – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Mia Sharp – 06 Apr 18 – Add public reply

By my own experience i would say MKLC does excellent Quality work. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Chandan Gauns – 03 Apr 18 – Add public reply

Fast response to email queries. Although answers seem like stock email and not very helpful. – How would you describe our performance overall?

8/10 – How easy was your enrolment process?
0/10 – How would you rate the accessibility and ease of use of our Moodle site?
4/10 – How would you rate your tutor support?
6/10 – Overall, how satisfied were you with the quality of the service we provided?
0/10 – How likely is it that you would recommend us to a friend or colleague?

Kellyanne Paterson – 31 Mar 18 – Add public reply

My first online course so was a little aphrensive but once used to the website, straightforward to use. My tutor replied promptly to mark assignments and in reply to my emails. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
8/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
8/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Sharon – 27 Mar 18 – Add public reply

Great! My course tutor provided fantastic support and encouragement. The course itself, although intensive which can be particularly daunting to those who haven't studied academically for some time, was perfect for assisting me in my next career step. The constant feedback from my tutor was really helpful and encouraging. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
8/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Samantha Chauhan – 26 Mar 18 – Add public reply

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
8/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

sara wilfred – 23 Mar 18 – Add public reply

Prompt at returning feedback. – How would you describe our performance overall?

9/10 – How easy was your enrolment process?
8/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Linda Foy – 23 Mar 18 – Add public reply

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
6/10 – How would you rate your tutor support?
8/10 – Overall, how satisfied were you with the quality of the service we provided?
8/10 – How likely is it that you would recommend us to a friend or colleague?

Samrah – 22 Mar 18 – Add public reply

This has been a very good course to take, for me personally I have little time away from training to get my head down and write assignments but MKLC knew this and were able to cater for this. The feedback was always prompt and helpful and I feel I have learnt a lot to help me move forward in my teaching career. – How would you describe our performance overall?

9/10 – How easy was your enrolment process?
8/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
9/10 – Overall, how satisfied were you with the quality of the service we provided?
8/10 – How likely is it that you would recommend us to a friend or colleague?

Robert Ashby – 21 Mar 18 – Add public reply

The courses are well laid out. Tutor support was good and feedback was useful and delivered quickly. Moodle would not allow me to view all of the feedback, but as it was also sent via email by my tutor, this wasn't necessarily a problem. – How would you describe our performance overall?

7/10 – How easy was your enrolment process?
8/10 – How would you rate the accessibility and ease of use of our Moodle site?
8/10 – How would you rate your tutor support?
8/10 – Overall, how satisfied were you with the quality of the service we provided?
6/10 – How likely is it that you would recommend us to a friend or colleague?

Robert Shields – 16 Mar 18 – Add public reply

great. thank you – How would you describe our performance overall?

9/10 – How easy was your enrolment process?
9/10 – How would you rate the accessibility and ease of use of our Moodle site?
9/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Kelly – 13 Mar 18 – Add public reply

Judith is an amazing assessor, she gave me support and encouragement and pushed me to my full potential. I have had an amazing experience with MKLC and completed my IQA course very quickly due to excellent guidance. I have recommended this company to others for future CPD. Emma was very quick to reply to any queries I had and this company was very professional throughout. Thank you. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Iris Moran – 13 Mar 18 – Add public reply

The support is exceptional! The promptness of response, customized feedback and quality of guidance makes everything achievable via MKLC. Blessed was the day I first joined MKLC. Thank you very much. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Romana Hashmi – 13 Mar 18 – Add public reply

Amazing, everybody at mklc I spoke to were very helpful, friendly, knowledgeable and did their best to help me succeed in my training – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Danielle Denton – 12 Mar 18 – Add public reply

Great, supportive and encouraging tutors! Would definitely use again for future training and courses. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Anna Stanislawska – 12 Mar 18 – Add public reply

Very Good, very satisfied, the support was brilliant. The assessor is approachable and very supportive. – How would you describe our performance overall?

7/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Deepa – 09 Mar 18 – Add public reply

MKLC have been supportive through out my learning journey. Timely and constructive feedback have helped me tremendously. The tutors are a real asset and they have helped me learn and achieve so much. Thanks MKLC – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Rish Chiba – 07 Mar 18 – Add public reply

I had a couple of glitches with seeing the feedback as it wouldn't let me open up all of the comments but apart from that everything was great. Tutor support was really good and very informative. – How would you describe our performance overall?

9/10 – How easy was your enrolment process?
7/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Shereen Soliman – 01 Mar 18 – Add public reply

Very good. I was always able to speak to someone if I had any problems as well which helped me a lot! – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Samantha Etheridge-Batts – 01 Mar 18 – Add public reply

Very friendly, approachable and responsive. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Shelley Riley – 01 Mar 18 – Add public reply

This was the hardest thing I have ever done as I am not an academic person, I am more creative - I am so grateful that Stu was my tutor; he was honest and exactly what I needed to complete this course! – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Holly Stott – 28 Feb 18 – Add public reply

9/10 – How easy was your enrolment process?
7/10 – How would you rate the accessibility and ease of use of our Moodle site?
9/10 – How would you rate your tutor support?
9/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Sam – 26 Feb 18 – Add public reply

Guidance and feedback are given in a very clear manner. I found Judith very supportive and patient. I felt very comfortable to ask any question no matter how easy or straightforward the answer may appear. Judith was always there to make sure I understood what was required of me at every point. I will definitely recommend MKLC to colleagues and friends. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
8/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Kunle O. – 25 Feb 18 – Add public reply

I have never ever experienced such a high level of professionalism. You had been beyond my expectations. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Yousef Ahmad Alolabi – 19 Feb 18 – Add public reply

I would like to express my grateful and thanks to the MKL staff and college system, especially my tutor Ms. Judith for her valuable and constructive feedback during my learning journey to become Lead IQA. Without her support and patient I will never become and achieve what I am aiming for. I learned a lot from her experience and knowledge. I will try my best to share the knowledge and skills which I gained with my college and my team in my college. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
9/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Dr. Taha Jassim – 14 Feb 18 – Add public reply

Navigating the site was hard for me as my laptop broke and I had to use an iPad. But I managed to do the best I possibly could – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
8/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Sinead Murphy – 09 Feb 18 – Add public reply

Good! i think that the response from the tutors is very quick. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
8/10 – How would you rate the accessibility and ease of use of our Moodle site?
9/10 – How would you rate your tutor support?
7/10 – Overall, how satisfied were you with the quality of the service we provided?
7/10 – How likely is it that you would recommend us to a friend or colleague?

Rebecca – 31 Jan 18 – Add public reply

good, very friendly and accommodating staff – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
8/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

dionne Watts – 24 Jan 18 – Add public reply

Very good Stu was always very quick at responding to my work. I don't think he sleeps because I was always working on my assignments late due to work. If I sent it in the morning or late. Stu responded to my assignments quickly – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
7/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Naghmana Choudhri – 19 Jan 18 – Add public reply

The best thing i like about MKLC is Tutor's feedback within same day work is submitted.I would like to thank Dr.Judith for constructive feedback that made possible to complete Assessor Award course successfully. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Waleed Hafeez Ahmed Abbasi – 10 Jan 18 – Add public reply

It was really good experience working with MKLC . I will definitely recommend this organization to my network . – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Qais Mohammed – 10 Jan 18 – Add public reply

Simply super. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Lola Adeyeye – 09 Jan 18 – Add public reply

Excellent , helpful , fast and efficient. The best distance learning provider I have studied with. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Sheresa Andrew – 08 Jan 18 – Add public reply

100% supportive 100% of the time! Fantastic team who really know how to keep the students motivated and focussed. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Carmen Coggin – 08 Jan 18 – Add public reply

Fantastic. As a Deaf person the support I receive is really important, other distance learning centres have never given the support and encouragement I have received from MKLC – How would you describe our performance overall?

8/10 – How easy was your enrolment process?
6/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Nicki – 03 Jan 18 – Add public reply

Overall I am very satisfied with the performance of MKLC as a training provider and specifically with the tutors and assessors responsible for my learning journey. Tutors responded quickly to any questions and are very supportive throughout the learning progress. Feedback provided by the assessor is very professional and constructive, always linking towards the achievement of the performance criteria. Thank you! – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Christian P. – 19 Dec 17 – Add public reply

Very patient and encouraging staff. Great, constructive feedback on assignments. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Ian – 18 Dec 17 – Add public reply

Very good. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
8/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Rachel richardson – 15 Dec 17 – Add public reply

Very well . – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
9/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Katarzyna Kotlarz – 15 Dec 17 – Add public reply

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Lynsey – 14 Dec 17 – Add public reply

Stu Rutherford was an amazing and considerate tutor , who helped me overcome obstacles and iron all my flaws , encouraged me endlessly and had complete faith in me , I can not stress enough how grateful I am to Stu Warm Regards Muna x – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Muna Ejaz – 13 Dec 17 – Add public reply

Very supportive and encouraging with a friendly face on skype and good constructive advice on how to improve the work you produce. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Jane Cannon – 11 Dec 17 – Add public reply

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