MKLC Training reviews and feedback - independently hosted by CustomerSure

9/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
9/10 – How would you rate your tutor support?
9/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Mohamed Aziz Ktif – 15 Jun 23

My tutor Liam was amazing with great feedback and the course context was what i was expected. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Claire. D – 13 Jun 23

Excellent – How would you describe our performance overall?

8/10 – How easy was your enrolment process?
8/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
8/10 – Overall, how satisfied were you with the quality of the service we provided?
8/10 – How likely is it that you would recommend us to a friend or colleague?

Salam Alamaharmeh – 12 Jun 23

Tutor Judith gave continuous support and Guidance during the course. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

SYED RAZEEQULLA – 08 Jun 23

Both Stu and Emma had to have a great deal of patience with me, I have two full time jobs and a huge personal situation which caused me to lose track, but MKLC kept me going and I passed WOW! Thank you so much. Both Emma and Stu were there for me at all the stages of training. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Calvin Connor – 02 Jun 23

Prompt reply on questions asked and the return submitted course work, including feedback – How would you describe our performance overall?

6/10 – How easy was your enrolment process?
6/10 – How would you rate the accessibility and ease of use of our Moodle site?
8/10 – How would you rate your tutor support?
7/10 – Overall, how satisfied were you with the quality of the service we provided?
8/10 – How likely is it that you would recommend us to a friend or colleague?

A Allen – 31 May 23

I am very happy to finalize such a very useful training course. the tutor guidance and constructive feedback made the course a very good and beneficial experience. I actually enjoyed the information I gained. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
9/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Mohamed Salah Mohamed Eltholoth – 29 May 23

Very good. I received lots of guidance and support. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Kelly – 16 May 23

the overall performance is above satisfaction, the registration process was easy. The access to the learning resources was easy. The feedback from the assessors was instant. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Hesham – 30 Apr 23

Very good – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Charlene – 17 Apr 23

7/10 – How easy was your enrolment process?
6/10 – How would you rate the accessibility and ease of use of our Moodle site?
9/10 – How would you rate your tutor support?
8/10 – Overall, how satisfied were you with the quality of the service we provided?
8/10 – How likely is it that you would recommend us to a friend or colleague?

Keith Whitmore – 12 Apr 23

Really constructive good feedback given for work products. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Emma – 05 Apr 23

5/10 – How easy was your enrolment process?
9/10 – How would you rate the accessibility and ease of use of our Moodle site?
9/10 – How would you rate your tutor support?
6/10 – Overall, how satisfied were you with the quality of the service we provided?
6/10 – How likely is it that you would recommend us to a friend or colleague?

Nadina Johnson – 30 Mar 23

I feel the assessor support has been extremely responsive providing clear and concise feedback that made it easy for me to complete tasks. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
8/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Alison Dicks – 29 Mar 23

Thank you for your positive feedback and well done on your achievement. We have noted that some learners find the Moodle platform rather confusing at first and, in recognition of this, we have now produced a simple guide to help. Hopefully this will give the support they need; we are also always ready to talk learners through any difficulties they may have with the site, given this may be the first time they have accessed an online course.
Judith

Judith McKeon – 30 Mar 23

It was… ok, I guess. Not much of explanation how parts look like, what students should include (only amount of words and short question-very general), no workbook/sources with the information that students need to use to do assessments… could be better. It’s not fantastic and, definitely, needs improvements. – How would you describe our performance overall?

7/10 – How easy was your enrolment process?
7/10 – How would you rate the accessibility and ease of use of our Moodle site?
9/10 – How would you rate your tutor support?
2/10 – Overall, how satisfied were you with the quality of the service we provided?
0/10 – How likely is it that you would recommend us to a friend or colleague?

Bart – 24 Mar 23

We are sorry you were not happy with the AET course. Can we point out that all the factual information is online in visual, auditory and written format and additional links as well as reading lists are provided. Full instructions for the microteach are on all the guidance materials and the website and we do have live sessions with all individuals to help with the lesson plan. It is therefore disappointing that there seems to have been a misunderstanding of what is required.

Judith McKeon – 24 Mar 23

I would like to say that it's been an empowering and educational experience throughout the course, teaching staff (Ms Aboukhatwa has been a great help) – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Tabish Khan – 21 Mar 23

Very supportive tutor. Admin are knowledgeable which is helpful. I've completed 3 courses with yourselves and couldn't be more pleased with the service – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Claire Finucane – 18 Mar 23

Great , best Tutor Dr.Judith ,as she was supportive and patient at all times, and best support from Emma – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
9/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Qais Mohammed – 18 Mar 23

Really easy to use website. Excellent tutor support. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Carla – 13 Mar 23

Excellent experience with MKLC and its highly professional team – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Hafiz Irfan Zafar – 03 Mar 23

Lots of help and reassurance given throughout the course especially from Judith who has been amazing. – How would you describe our performance overall?

9/10 – How easy was your enrolment process?
9/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Lucy Foster – 02 Mar 23

Thanks, Lucy, great to see you achieve!

Judith McKeon – 02 Mar 23

MKLC has been my learning home since 2010 and always surprises me with its excellence. Once again, I had a fantastic learning experience with MKLC and Dr Judith, who supported me throughout my EQA qualification journey. She provided timely feedback, which gave me confidence, comfort, and encouragement to complete this qualification. MKLC understands the importance of providing personalized attention, and assessors like Dr Judith are willing to go the extra mile to help their students achieve their goals. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Syed Ali Bukhari – 20 Feb 23

8/10 – How easy was your enrolment process?
7/10 – How would you rate the accessibility and ease of use of our Moodle site?
8/10 – How would you rate your tutor support?
7/10 – Overall, how satisfied were you with the quality of the service we provided?
7/10 – How likely is it that you would recommend us to a friend or colleague?

Matthew Screen – 14 Feb 23

Excellent support and immediate response from tutor. Constructive feedbacks enable us to put in our best – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Jiji Manu Varughese – 10 Feb 23

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Faizan Mustafa – 09 Feb 23

Very enjoyable. The website went through maintenance during my course. The improvement is vast! well done :) – How would you describe our performance overall?

8/10 – How easy was your enrolment process?
8/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
9/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

John Davies – 08 Feb 23

Very good. The Moodle site was a little awkward to navigate at the start of the course. However, the format changed half way through which has made it much more user friendly – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
7/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
9/10 – Overall, how satisfied were you with the quality of the service we provided?
9/10 – How likely is it that you would recommend us to a friend or colleague?

GLEN EDMUNDS – 07 Feb 23

An enjoyable project to achieve the requirements for qualification. Great video support and excellent tutor support. May thanks Judith McKeon – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Nick Cole – 06 Feb 23

10/10 – How easy was your enrolment process?
8/10 – How would you rate the accessibility and ease of use of our Moodle site?
8/10 – How would you rate your tutor support?
8/10 – Overall, how satisfied were you with the quality of the service we provided?
8/10 – How likely is it that you would recommend us to a friend or colleague?

J Martin – 06 Feb 23

Hello Jordan
Well done on achieving your certificate. We understand you would have preferred the same assessor throughout but you had completed the first knowledge unit with your original tutor before she finished working with us. Unfortunately the replacement assessor allocated to you had to go on long-term leave but she had not actually started working with you on the practical units. Your second assessor took you through both practical units and guided you on the evidence required. Our IQA system ensures there is consistency so we are happy that any of the assessors we have would have made the same judgements and decisions.
Best wishes
Judith

Judith McKeon – 06 Feb 23

Very efficient and thorough in terms of feedback and knowledgeable. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

SELVA ROMERO-TOLEDO – 25 Jan 23

Very cooperative & helpful staff Quick feedback – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Hamad Hassan Nasr Ali – 24 Jan 23

my tutor Crissi has been amazing, i started off with a different tutor and things were a little slow but as she has now gone on leave i can only presume she was unwell which is completely fine, Crissi was absolutely super and deserves tutor of the centaury!! the Moodle was a little odd, it never notified myself or Crissi if either of us had done anything on there so we just got in the habit of sending an email instead. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
7/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Danielle Hopley – 24 Jan 23

Really good. I have studied with MKLC for over 5 years and the support has been exceptionally good. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Davidbosdet – 10 Jan 23

Professional mentors indeed! – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Ali Merhej – 08 Jan 23

MKLC is the best place to take courses,materials,site,and tutors,thanks a million to my tutor christina aboukhatwa for her full supports ,value feedback and quick response. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Abdelhakam Mohammed – 08 Jan 23

I found the course enjoyable and beneficial and through the research conducted throughout the course I have picked up a number of useful tools and processes which I have already adopted/will adopt in the future with regards to my teaching practices and methods. The support and guidance provided by my tutor was very helpful and it assisted with the overall process in completing the course. – How would you describe our performance overall?

7/10 – How easy was your enrolment process?
3/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
8/10 – Overall, how satisfied were you with the quality of the service we provided?
9/10 – How likely is it that you would recommend us to a friend or colleague?

Rhydian Jones – 07 Jan 23

Great customer service – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Sylwia – 05 Jan 23

Everything was easy to access and in one place. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
9/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Tanya Hill – 03 Jan 23

Turnaround time for marking assignments was excellent as was feedback. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
8/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Rochelle Lea – 22 Dec 22

I would like to say that the process of enrolment to the completion was very easy and any help I needed was contained in the Moodle site. My Assessor was always at the end of the email to advise and was always very fast with replies. I will definitely use MKLC again in the future and will direct anyone to your company for any training required. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
8/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Douglas Benson – 14 Dec 22

Matt is a knowledgeable and experienced member of the team who demonstrates a high level of familiarity with the MKLC At the same time, they assist me to point out any areas where I need to grow or obtain new knowledge that can assess my professional results. In other words, they help me improve my professional performance. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Ashraf Ahmed EL Wardaji – 08 Dec 22

Excellent, quick feedback from the tutor. Judith was a very supportive tutor and provided good feedback that help the candidate to meet the criteria easily – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
6/10 – How would you rate the accessibility and ease of use of our Moodle site?
8/10 – How would you rate your tutor support?
6/10 – Overall, how satisfied were you with the quality of the service we provided?
7/10 – How likely is it that you would recommend us to a friend or colleague?

Siraj Aldaoseri – 05 Dec 22

Excellent – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

BIJU KODIYAN – 01 Dec 22

I found all the MKLC team to be approachable and doing the course online meant I could manage my time affectively. I must mention just how wonderfully helpful and supportive Judith McKeon is, I could not of achieved a positive outcome without her and the guidance she provided. – How would you describe our performance overall?

9/10 – How easy was your enrolment process?
9/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Victoria Haynes – 30 Nov 22

Performance overall was exceptional. Speedy feedback and Assessors always on hand if you have any queries. No issue to small. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Angela MacDonald – 22 Nov 22

MKLC provided clear instructions and guidance for completion of the course. In addition, I was aware of how to get support if I needed it. Many thanks to all at MKLC. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
9/10 – How would you rate the accessibility and ease of use of our Moodle site?
9/10 – How would you rate your tutor support?
9/10 – Overall, how satisfied were you with the quality of the service we provided?
9/10 – How likely is it that you would recommend us to a friend or colleague?

Jane – 02 Nov 22

Very clear communication, only once was I waiting over 24 hours for a response from the tutor, this could have been down to a missed email etc, usually very prompt with feedback and advice. – How would you describe our performance overall?

9/10 – How easy was your enrolment process?
6/10 – How would you rate the accessibility and ease of use of our Moodle site?
8/10 – How would you rate your tutor support?
8/10 – Overall, how satisfied were you with the quality of the service we provided?
9/10 – How likely is it that you would recommend us to a friend or colleague?

Benjamin French – 31 Oct 22

The qualification was conducted at my pace, which really helped me during life's busy periods. There is a good range of revision material presented via Power Point and reference to other resource such as web sites, books etc. I found the feedback and support from Judith very encouraging, supportive and constructive. This course has given me additional knowledge and confidence in able to fulfil my role as an EQA. Thankyou all very much, I will highly recommend you. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
7/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

D. Harbour – 24 Oct 22

Excellent – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

James Kemp – 20 Oct 22

The feedback from the tutor was constructive and supportive. Dr Hasu made the completion of the qualification relatively easy, The feedback provided has helped improve my own practice as a IQA and Lead IQA. – How would you describe our performance overall?

7/10 – How easy was your enrolment process?
4/10 – How would you rate the accessibility and ease of use of our Moodle site?
9/10 – How would you rate your tutor support?
7/10 – Overall, how satisfied were you with the quality of the service we provided?
7/10 – How likely is it that you would recommend us to a friend or colleague?

Thea Ferguson – 17 Oct 22

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