MKLC Training reviews and feedback - independently hosted by CustomerSure

The whole process was super prompt and everyone was extremely supportive and understanding of my needs. My tutor, Judith marked all my assignments promptly and provided very efficient and detailed feedback. This was very helpful especially as I plan on doing QTLS soon! Massive thank you! – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Sazeda Binth Khalil – 03 Oct 23

Easy to get enrolled on course. Easy to see what's passed/what needs completing on online system. Easy to read feedback and resubmissions. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
6/10 – How would you rate the accessibility and ease of use of our Moodle site?
5/10 – How would you rate your tutor support?
5/10 – Overall, how satisfied were you with the quality of the service we provided?
5/10 – How likely is it that you would recommend us to a friend or colleague?

KN – 03 Oct 23

We are sorry this did not meet your expectations. Sometimes the tutors can miss emails but we do have a support system where you are able to contact us immediately if you have any concerns. Unfortunately we were not aware of any communication issues between you and your tutor or we would have stepped in and advised of alternative methods of contact. Glad that you were happy with the feedback received.

Judith McKeon – 04 Oct 23

I really enjoyed doing the course. The course tutor, Judith was really helpful and marked my submissions very quickly. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Jane Taylor – 02 Oct 23

It was great experience. Thanks for your time and effort to facilitating my assessor course – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Sharad Kumar Tiwari – 30 Sep 23

Your performance is Excellent – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
8/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Almonzer Omer Ibrahem Abdalla – 26 Sep 23

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

shafaq Zehra – 23 Sep 23

I will recommend MKLC to others because its been educative and encouraging. i completed two courses and i must say it has been very insightful. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

DICKSON – 22 Sep 23

Judith was the best and most supportive tutor that I have ever had the pleasure to work with – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Calvin Connor – 22 Sep 23

9/10 – How easy was your enrolment process?
9/10 – How would you rate the accessibility and ease of use of our Moodle site?
8/10 – How would you rate your tutor support?
9/10 – Overall, how satisfied were you with the quality of the service we provided?
9/10 – How likely is it that you would recommend us to a friend or colleague?

Haneen Rawashdeh – 14 Sep 23

The tutor exhibited exceptional support, demonstrating timely responses, a deep understanding of the subject matter, and a highly cooperative approach. Moreover, the student support provided was exemplary, characterized by a high level of cooperation and efficiency." – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
8/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
9/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Ghada Alsaidi – 13 Sep 23

The support was fantastic, Judith was brilliant and really understood how to stretch and challenge me as a student. I have gained so much from accessing this course. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Joeleen Robbins – 09 Sep 23

From the beginning of my Assessor Award qualification, your team has consistently delivered outstanding support and guidance. The quality of the materials provided was top-notch, and the timely feedback I received greatly contributed to my success. Your professionalism and commitment to excellence have made this learning journey a rewarding experience. I am highly satisfied with your performance." – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
8/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Hasna Saif Alsalmi – 05 Sep 23

At times it was difficult to decipher what the tasked questions were asking for (B-road or quote vague). – How would you describe our performance overall?

8/10 – How easy was your enrolment process?
9/10 – How would you rate the accessibility and ease of use of our Moodle site?
7/10 – How would you rate your tutor support?
7/10 – Overall, how satisfied were you with the quality of the service we provided?
8/10 – How likely is it that you would recommend us to a friend or colleague?

Jack – 04 Sep 23

Crissis, my true IQA was specially sent by God to me, not only to guide but also to counsel and encourage – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
8/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Money Preye Francis – 04 Sep 23

My overall experince was very positive, I am very impressed with how quickly feedback was provided, even over a weekend and bank holiday. Excellent support and constructive feedback. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Anonymous – 03 Sep 23

Brilliant. Superb support and feedback. The support offered motivated me to keep moving forward quickly to achieve my goal. This is my second course this year, both were enjoyable and tutor support was exceptional both times. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Sarah Dickens – 02 Sep 23

It is very professional and comperhensive experience starting from enrollment till the end of the course. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Mahmoud Hussein – 12 Aug 23

It is amazing – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Abuobeida Jadallah – 03 Aug 23

Wonderful. I had wonderful support from my tutors throughout. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Angelic Watkis – 01 Aug 23

very good – How would you describe our performance overall?

8/10 – How easy was your enrolment process?
8/10 – How would you rate the accessibility and ease of use of our Moodle site?
8/10 – How would you rate your tutor support?
8/10 – Overall, how satisfied were you with the quality of the service we provided?
8/10 – How likely is it that you would recommend us to a friend or colleague?

mohanad al azzawi – 27 Jul 23

I completed the CET through MKLC, and from start to finish, tutors, and staff were on hand to support or answer my queries. I plan to use MKLC again to help further support my training. – How would you describe our performance overall?

9/10 – How easy was your enrolment process?
7/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
8/10 – Overall, how satisfied were you with the quality of the service we provided?
8/10 – How likely is it that you would recommend us to a friend or colleague?

Kristina Bate – 24 Jul 23

The proficiency and expertise of Dr. Judith and her timely , constructive and informative feedback inspired me to improve further and compete the qualification. I would like to thank MKLC for all the support provided. Thanks for Emma as well for being so professional and supportive. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Abu Mohammed – 20 Jul 23

I have just completed the Level 5 DET with super-quick, helpful and encouraging guidance from Stu. Thank you so much Stu, your tutoring was very much appreciated. The course was educational and helped me a lot with my teaching practice. It was east to enrol, access and understand. I was overwhelmed at first glance, but soon settled into it with the helpful feedback I received. I'd highly reccommend this course to anyone looking to gain a teaching qualification in the FE sector. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
9/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Sarah Dickens – 17 Jul 23

The team of MKLC was really helpful and responsive. They did a great job and I'm more than satisfied with the service they provided. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
8/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
9/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Firas Arfaoui – 14 Jul 23

8/10 – How easy was your enrolment process?
9/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
9/10 – Overall, how satisfied were you with the quality of the service we provided?
9/10 – How likely is it that you would recommend us to a friend or colleague?

Toni – 06 Jul 23

I am highly satisfied with the coaching, support, and mentoring offered by MKLC whilst studying for my CET. I feel equipped and confident to apply the knowledge and skills gained during the program in my current and future endeavours. Thank you for your outstanding performance and unwavering support. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Jerry Kwame Lawrence – 26 Jun 23

MKLC's process was easy to follow as everything is user friendly. The tutor's feedback support was quick and clear and all questions were answered in a timely fashion. I always felt as if I was being fully supported and heard. This is definitely a 5 star rated organisation. I will definitely use MKLC again. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Caroleen La Pierre – 20 Jun 23

Very professional, helpful and quick to respond to emails. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Grant – 19 Jun 23

9/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
9/10 – How would you rate your tutor support?
9/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Mohamed Aziz Ktif – 15 Jun 23

My tutor Liam was amazing with great feedback and the course context was what i was expected. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Claire. D – 13 Jun 23

Excellent – How would you describe our performance overall?

8/10 – How easy was your enrolment process?
8/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
8/10 – Overall, how satisfied were you with the quality of the service we provided?
8/10 – How likely is it that you would recommend us to a friend or colleague?

Salam Alamaharmeh – 12 Jun 23

Tutor Judith gave continuous support and Guidance during the course. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

SYED RAZEEQULLA – 08 Jun 23

Both Stu and Emma had to have a great deal of patience with me, I have two full time jobs and a huge personal situation which caused me to lose track, but MKLC kept me going and I passed WOW! Thank you so much. Both Emma and Stu were there for me at all the stages of training. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Calvin Connor – 02 Jun 23

Prompt reply on questions asked and the return submitted course work, including feedback – How would you describe our performance overall?

6/10 – How easy was your enrolment process?
6/10 – How would you rate the accessibility and ease of use of our Moodle site?
8/10 – How would you rate your tutor support?
7/10 – Overall, how satisfied were you with the quality of the service we provided?
8/10 – How likely is it that you would recommend us to a friend or colleague?

A Allen – 31 May 23

I am very happy to finalize such a very useful training course. the tutor guidance and constructive feedback made the course a very good and beneficial experience. I actually enjoyed the information I gained. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
9/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Mohamed Salah Mohamed Eltholoth – 29 May 23

Very good. I received lots of guidance and support. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Kelly – 16 May 23

the overall performance is above satisfaction, the registration process was easy. The access to the learning resources was easy. The feedback from the assessors was instant. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Hesham – 30 Apr 23

Very good – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Charlene – 17 Apr 23

7/10 – How easy was your enrolment process?
6/10 – How would you rate the accessibility and ease of use of our Moodle site?
9/10 – How would you rate your tutor support?
8/10 – Overall, how satisfied were you with the quality of the service we provided?
8/10 – How likely is it that you would recommend us to a friend or colleague?

Keith Whitmore – 12 Apr 23

Really constructive good feedback given for work products. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Emma – 05 Apr 23

5/10 – How easy was your enrolment process?
9/10 – How would you rate the accessibility and ease of use of our Moodle site?
9/10 – How would you rate your tutor support?
6/10 – Overall, how satisfied were you with the quality of the service we provided?
6/10 – How likely is it that you would recommend us to a friend or colleague?

Nadina Johnson – 30 Mar 23

I feel the assessor support has been extremely responsive providing clear and concise feedback that made it easy for me to complete tasks. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
8/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Alison Dicks – 29 Mar 23

Thank you for your positive feedback and well done on your achievement. We have noted that some learners find the Moodle platform rather confusing at first and, in recognition of this, we have now produced a simple guide to help. Hopefully this will give the support they need; we are also always ready to talk learners through any difficulties they may have with the site, given this may be the first time they have accessed an online course.
Judith

Judith McKeon – 30 Mar 23

It was… ok, I guess. Not much of explanation how parts look like, what students should include (only amount of words and short question-very general), no workbook/sources with the information that students need to use to do assessments… could be better. It’s not fantastic and, definitely, needs improvements. – How would you describe our performance overall?

7/10 – How easy was your enrolment process?
7/10 – How would you rate the accessibility and ease of use of our Moodle site?
9/10 – How would you rate your tutor support?
2/10 – Overall, how satisfied were you with the quality of the service we provided?
0/10 – How likely is it that you would recommend us to a friend or colleague?

Bart – 24 Mar 23

We are sorry you were not happy with the AET course. Can we point out that all the factual information is online in visual, auditory and written format and additional links as well as reading lists are provided. Full instructions for the microteach are on all the guidance materials and the website and we do have live sessions with all individuals to help with the lesson plan. It is therefore disappointing that there seems to have been a misunderstanding of what is required.

Judith McKeon – 24 Mar 23

I would like to say that it's been an empowering and educational experience throughout the course, teaching staff (Ms Aboukhatwa has been a great help) – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Tabish Khan – 21 Mar 23

Very supportive tutor. Admin are knowledgeable which is helpful. I've completed 3 courses with yourselves and couldn't be more pleased with the service – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Claire Finucane – 18 Mar 23

Great , best Tutor Dr.Judith ,as she was supportive and patient at all times, and best support from Emma – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
9/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Qais Mohammed – 18 Mar 23

Really easy to use website. Excellent tutor support. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Carla – 13 Mar 23

Excellent experience with MKLC and its highly professional team – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Hafiz Irfan Zafar – 03 Mar 23

Lots of help and reassurance given throughout the course especially from Judith who has been amazing. – How would you describe our performance overall?

9/10 – How easy was your enrolment process?
9/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Lucy Foster – 02 Mar 23

Thanks, Lucy, great to see you achieve!

Judith McKeon – 02 Mar 23

MKLC has been my learning home since 2010 and always surprises me with its excellence. Once again, I had a fantastic learning experience with MKLC and Dr Judith, who supported me throughout my EQA qualification journey. She provided timely feedback, which gave me confidence, comfort, and encouragement to complete this qualification. MKLC understands the importance of providing personalized attention, and assessors like Dr Judith are willing to go the extra mile to help their students achieve their goals. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Syed Ali Bukhari – 20 Feb 23

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