MKLC Training reviews and feedback - independently hosted by CustomerSure

Helpful throughout my difficulties – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
7/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Claire Benn – 07 Mar 19 – Add public reply

The service from the tutors was amazing even out of business hours , they were happy to help. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Monique – 06 Mar 19 – Add public reply

Easy to follow steps, very quick responses to emails and feedback, very encouraging approach from all the team that I dealt with. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Charlotte – 02 Mar 19 – Add public reply

9/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Sandra – 28 Feb 19 – Add public reply

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
8/10 – How likely is it that you would recommend us to a friend or colleague?

Kelly Smyth – 27 Feb 19 – Add public reply

10/10 – How easy was your enrolment process?
8/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Leoni hughes – 25 Feb 19 – Add public reply

The service I received was excellent and made the course extremely enjoyable. The feedback I obtained, about submitted assignments, was efficient and informative. Judith, my tutor, provided me with fantastic one-to-one support and I really can't thank her enough. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Lorrie Layne – 23 Feb 19 – Add public reply

Very quick feedback from tutor on all units – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Courtney Orr – 17 Feb 19 – Add public reply

Fantastic service feedback was quick and grading was quick and efficient. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
8/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
9/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

James Boyle – 15 Feb 19 – Add public reply

Judith was very helpful throughout the qualification. Giving helpful and timely feedback! – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
8/10 – How would you rate the accessibility and ease of use of our Moodle site?
9/10 – How would you rate your tutor support?
8/10 – Overall, how satisfied were you with the quality of the service we provided?
9/10 – How likely is it that you would recommend us to a friend or colleague?

Steffan – 15 Feb 19 – Add public reply

Real friendly tutor (Judith) so patient and willing to help – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
2/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Christine Anderton – 08 Feb 19 – Add public reply

I was pleased with all the help given by the tutor, feedback given was very informative and helped guide me on how to achieve the units. Thanks – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Farah Naz – 07 Feb 19 – Add public reply

Exemplary – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Ade ROBINSON – 05 Feb 19 – Add public reply

It was a very in-depth course and thought you all marked the work very fast which was great. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Carina – 31 Jan 19 – Add public reply

Very good and supportive throughout. I was really happy that my tutor support really pushed me hard to get the best out of me. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

CLARE JANE THAWLEY – 31 Jan 19 – Add public reply

Brilliant - very supportive, friendly and welcoming. Thank you! – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
7/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Nicola – 31 Jan 19 – Add public reply

Very good and most helpful – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Denise Taylor – 30 Jan 19 – Add public reply

Excellent. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
9/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Natalie Davies – 21 Jan 19 – Add public reply

Very good I am a novice to online assignments but got on great thanks – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
8/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
9/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Katrina lennon – 18 Jan 19 – Add public reply

Very good – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Patricia Rennie – 17 Jan 19 – Add public reply

Very good – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
8/10 – How would you rate your tutor support?
9/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Melissa Ling – 17 Jan 19 – Add public reply

Great feedback and response. – How would you describe our performance overall?

8/10 – How easy was your enrolment process?
6/10 – How would you rate the accessibility and ease of use of our Moodle site?
9/10 – How would you rate your tutor support?
8/10 – Overall, how satisfied were you with the quality of the service we provided?
9/10 – How likely is it that you would recommend us to a friend or colleague?

Asiri – 15 Jan 19 – Add public reply

Exceeded expectations. I would not hesitate to return to MKLC for future courses. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
9/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Teresa – 05 Jan 19 – Add public reply

An excellent course with excellent customer service and timely feedback. I thoroughly enjoyed the course - thank you. – How would you describe our performance overall?

0/10 – How easy was your enrolment process?
0/10 – How would you rate the accessibility and ease of use of our Moodle site?
0/10 – How would you rate your tutor support?
0/10 – Overall, how satisfied were you with the quality of the service we provided?
0/10 – How likely is it that you would recommend us to a friend or colleague?

Jude Harrison – 04 Jan 19 – Add public reply

I have been wanting to complete this qualification for years after having acheived unit 1. When i asked other organisations no-one could tell me with any certainty if i had to redo unit 1 or if I could APL it. MKLC sorted this immediately and made the whole process easy and clear. I was able to complete quickly due to prompt feedback. I have already enrolled on a leadership course. Many thanks MKLC. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Natasha Passell – 23 Dec 18 – Add public reply

I am very much satisfied with Ms. Viktoria as a my mentor and her full guide n advice. thanks – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Suhel kumar jangalwa – 23 Dec 18 – Add public reply

Emma and Stu are both very supportive, accommodating and encouraging - thank you very much! – How would you describe our performance overall?

7/10 – How easy was your enrolment process?
7/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
9/10 – Overall, how satisfied were you with the quality of the service we provided?
9/10 – How likely is it that you would recommend us to a friend or colleague?

George – 21 Dec 18 – Add public reply

My tutor and administration staff were azaming and always had a solution to my problems – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Sofeen – 18 Dec 18 – Add public reply

The course completely met my requirements. Emma was extremely efficient and responded immediately to any questions. I'm happy I chose MKLC for this course. – How would you describe our performance overall?

9/10 – How easy was your enrolment process?
8/10 – How would you rate the accessibility and ease of use of our Moodle site?
9/10 – How would you rate your tutor support?
8/10 – Overall, how satisfied were you with the quality of the service we provided?
8/10 – How likely is it that you would recommend us to a friend or colleague?

Teresa – 17 Dec 18 – Add public reply

I am happy with the feedback given for the work I have achieved, the work was marked very quickly which was good and very constructive. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
9/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Clare Dorotiak – 03 Dec 18 – Add public reply

Very supportive in all areas, always there to answer questions, would recommend. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

colette tremain – 29 Nov 18 – Add public reply

Viktoria was very professional and patient. She has played a vital role in terms of guidance. Thanks for the MKLC team. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Steven Samuel – 25 Nov 18 – Add public reply

Amazing, the support from Stu and Emma has been great. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Lindsey – 15 Nov 18 – Add public reply

Gear service really pleased thank you so much to my tutor Sandie for all her help and to Emma too – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Yasmin gilbert – 15 Nov 18 – Add public reply

I found the moodle a little difficult at first to get my head around, but this was something very new to me. However once I got my head around it, it was fine. My tutor Stuart was extremely communicative and gave me really fast feedback on submissions which really helped to keep me motivated and kept my momentum going. Some of the assignments took me a while to understand what was being asked for but clarity was given when I asked. Overall happy! – How would you describe our performance overall?

8/10 – How easy was your enrolment process?
6/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
9/10 – Overall, how satisfied were you with the quality of the service we provided?
9/10 – How likely is it that you would recommend us to a friend or colleague?

C Hardiman – 13 Nov 18 – Add public reply

Proffesional, knowledgeable and the response to questions speady and help full – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

John Revill – 12 Nov 18 – Add public reply

9/10 – How easy was your enrolment process?
7/10 – How would you rate the accessibility and ease of use of our Moodle site?
7/10 – How would you rate your tutor support?
7/10 – Overall, how satisfied were you with the quality of the service we provided?
7/10 – How likely is it that you would recommend us to a friend or colleague?

Caroline Strike – 09 Nov 18 – Add public reply

I perceive MKLC to be committed and supportive of its learners. I have had quick responses and great feedback on my work. MKLC has made me very motivated to complete this course and the simplicity of the system has helped me with the speed of my completion. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
8/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Charlotte Gaskell – 05 Nov 18 – Add public reply

This has been an excellent learning experience for me, the tutors have been extremely supportive giving fantastic developmental and quick feedback throughout my journey. I have already recommended this course to others. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Sharon Preston-High – 02 Nov 18 – Add public reply

It was really good, I appreciated the constructive criticism after each piece of work – How would you describe our performance overall?

9/10 – How easy was your enrolment process?
9/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
9/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Kewal Kaur – 28 Oct 18 – Add public reply

Very helpful and informative. Constructive criticism with guidance given on how to improve ones self. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Kat McCavana – 26 Oct 18 – Add public reply

Very good – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
9/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Rachel Shevill – 22 Oct 18 – Add public reply

The course material is challenging and I’m not sure the information that you are expected to know is defined as well as it could be. The unit information doesn’t go any way to explaining what the assessment goals are. The questions are fairly ambiguous and it’s demoralising to send in assignments when you’re very uncertain what you should have done. Only to get a partially achieved response sometimes two or three times. I have never learned remotely before and I think this course may have put me off doing it again. Emma was very efficient at coming back to me and I feel the administration side of things was well catered for. The course took a up a lot more than 20 hours. – How would you describe our performance overall?

8/10 – How easy was your enrolment process?
7/10 – How would you rate the accessibility and ease of use of our Moodle site?
6/10 – How would you rate your tutor support?
6/10 – Overall, how satisfied were you with the quality of the service we provided?
6/10 – How likely is it that you would recommend us to a friend or colleague?

Elizabeth Chandler – 13 Oct 18 – Add public reply

Very good, great Tutor support – How would you describe our performance overall?

9/10 – How easy was your enrolment process?
7/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
9/10 – Overall, how satisfied were you with the quality of the service we provided?
8/10 – How likely is it that you would recommend us to a friend or colleague?

Pauline Burnett – 12 Oct 18 – Add public reply

Very professional friendly and helpful, enjoyed the course – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Jemma ash – 12 Oct 18 – Add public reply

Proffesional highy quality service – How would you describe our performance overall?

9/10 – How easy was your enrolment process?
9/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
9/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Husam Said Zakha – 04 Oct 18 – Add public reply

Brilliant! Really pleased I took the course. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Jessica Earl – 02 Oct 18 – Add public reply

It is one of the best experiences I have had with MKLC. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
9/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Yousef Alolabi – 01 Oct 18 – Add public reply

Very speedy responses and accessible teaching staff from start to finish. Knowledgeable and experienced tutoring given. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Lucy Millar-Hume – 01 Oct 18 – Add public reply

Extremely supportive with guidance through the entire course – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Deborah Young – 01 Oct 18 – Add public reply

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