MKLC Training reviews and feedback - independently hosted by CustomerSure

The course was straight forward. I was able to adapt this to my needs and get it done as quickly as I want it. I enjoyed independent learning and my assessor has been always available if I needed. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Krisztina Mlinarcic – 06 Aug 24

I was so lucky to have Tasha as my tutor. She was incredibly responsive and supportive throughout my learning journey, always providing valuable feedback and guidance. I truly appreciate all her efforts. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Aliaa Kahwaji – 02 Aug 24

9/10 – How easy was your enrolment process?
9/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
9/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Emmanuel Tagoe – 31 Jul 24

From my initial online sign up, through to the final feedback I feel that there has been hardly any interaction from MKLC or my appointed tutors. up until yesterdays micro teach video call, I actually started to believe that my appointed assessors were AI's! Very minimal interaction apart from brief and vague feedback, not a single source of communication to check how I was getting along or if i needed any further help in understanding any of the tasks. For example, one of my feedbacks included the phrase, "I think you've misunderstood the question"! Of course I have misunderstood some of the questions, As, someone completely new to the teaching sector there was a lot I did not know nor did I understand! whereas, if there maybe had been more interaction from said assessors maybe i might have found the course to flow much better and i may have understood much more of the material. – How would you describe our performance overall?

2/10 – How easy was your enrolment process?
5/10 – How would you rate the accessibility and ease of use of our Moodle site?
1/10 – How would you rate your tutor support?
0/10 – Overall, how satisfied were you with the quality of the service we provided?
1/10 – How likely is it that you would recommend us to a friend or colleague?

Jason Timperley – 26 Jul 24

We are really sorry you did not have a good experience with us but this is unusual as you can note from independent reviews from other learners. I checked all the interaction between you and your assessor. I especially checked where the assessor said you had slightly misunderstood the question. They told you exactly where you had gone wrong, gave you a link where you could get more information and then provided a suggestion for how you could answer. In most cases you did very well and did not need any extra support but we are always available to help where needed and are only a phone call away. We congratulate you on the successful achievement of your qualification in a very short time and wish you all the best for the future.

Judith McKeon – 26 Jul 24

I am very happy with the professional support I received from MKLC. The administrative support given by Emma was prompt and effective. My tutor Dr Hasu Patel, was also very responsive and gave me timely and constructive feedback. Thank you, MKLC team! – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
8/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Dr Reshma Das John – 26 Jul 24

I believe your performance overall has been Excellent – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Ayoub Idress – 25 Jul 24

Fantastic, I felt well supported, thorough feedback was given very quickly to a very professional standard. I am really impressed with MKLC. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
8/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Elaine Lewis – 22 Jul 24

excellent experience with an amazing assessor – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Rawan Alshaweesh – 19 Jul 24

extremly supportive and professional yet friendly – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
9/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Tamer Hassan – 14 Jul 24

The course was well presented and easy to work through. My tutor, Lyn Calver, was exceptionally fast at marking and providing feedback on my submissions. Lyn was also excellent at giving advice as I started each unit. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Jane Vahgatsi – 12 Jul 24

8/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
6/10 – How would you rate your tutor support?
9/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Jouini Nessrine – 12 Jul 24

The program had commendable performance, well-structured content delivery, smooth administrative processes, consistent helpful staff support, occasional prompt technical issue resolutions, user-friendly enrollment, clear instructions, intuitive online system, excellent Moodle site accessibility, outstanding tutor support, and valuable feedback, exceeding expectations. Highly recommended. Big thanks to Dr. Judith for Continual support and effective feedback during all times during her special time. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Abdelhakam Mohammed – 11 Jul 24

It was an enjoyable course but is very much self lead, go find out for yourself. I don't mind this style but without me e-mailing y coach questions, it can be overwhelming and not clear on what in particular I need to research. I feel this way of learning does not completely suit my style of learning. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
6/10 – How would you rate your tutor support?
5/10 – Overall, how satisfied were you with the quality of the service we provided?
5/10 – How likely is it that you would recommend us to a friend or colleague?

Mark Fennell – 10 Jul 24

Very supportive, questions always answered immediately – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Sheila smith – 09 Jul 24

Overall, your performance can be characterized as dynamic and resilient. you have been consistently demonstrated adaptability and a commitment to excellence in your work. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Ayoub M. Idress – 09 Jul 24

A very positive experience. Would highly recommend MKLC. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

D Woods – 07 Jul 24

I thoroughly enjoyed the course and I felt that the support from the tutor was excellent. The website was easy to navigate whilst suitable resources were provided to help support me in the completion of my assignments. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
9/10 – How would you rate the accessibility and ease of use of our Moodle site?
9/10 – How would you rate your tutor support?
9/10 – Overall, how satisfied were you with the quality of the service we provided?
9/10 – How likely is it that you would recommend us to a friend or colleague?

Matt Binding – 27 Jun 24

Dr Judith was amazing tutor and she sends feedback quickly. She was available all time to support me. Emma also is very supportive – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
9/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Khaldoun Hamed – 27 Jun 24

From start to finish studying through MKLC has been absolutely wonderful. The staff have been knowledgeable, professional, patient and an absolute pleasure to deal with. Special thanks to Judith and Emma for everything. I would not hesitate to recommend MKLC for any training needs. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Alex Lind – 20 Jun 24

Thank you for such a lovely review, Alex. It was a real pleasure to work with you on the DET.

Judith McKeon – 21 Jun 24

Amazing – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Ahmed Hamdy Nassar – 20 Jun 24

Extremely good – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Kattayat Sandhya – 17 Jun 24

Courses were straight forward and full on knowledge. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Nambajjwe Victoriah – 17 Jun 24

Very good and a special mention to the secretary Emma who was very helpful when the wasa delay with a response from my Tutor. – How would you describe our performance overall?

9/10 – How easy was your enrolment process?
9/10 – How would you rate the accessibility and ease of use of our Moodle site?
9/10 – How would you rate your tutor support?
9/10 – Overall, how satisfied were you with the quality of the service we provided?
8/10 – How likely is it that you would recommend us to a friend or colleague?

Ivan Bentley. – 15 Jun 24

Very good,I will work harder to learn more.The training was fun and organized. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?

nesrine kraiem – 15 Jun 24

Average and i can work more – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Rayen dhbaibi – 14 Jun 24

My tutor Lyn Calver was very knowledgeable and supportive. Having online access to the course is a great idea. It meant I could access the course around other commitments. I am very happy with the overall support from MKLC. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Steph – 14 Jun 24

Thank you for your support and invaluable guidance throughout the IQA course. Your dedication and expertise have made a significant impact on my learning journey. Thanks MKLC team. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Ahmed Elmustapha Elnagi – 12 Jun 24

Excellent – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
5/10 – How would you rate the accessibility and ease of use of our Moodle site?
9/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Lewis Chamberlain – 08 Jun 24

I found the support from Hasu very good. She explained everything well, including her feedback. – How would you describe our performance overall?

9/10 – How easy was your enrolment process?
4/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
8/10 – Overall, how satisfied were you with the quality of the service we provided?
7/10 – How likely is it that you would recommend us to a friend or colleague?

Charlotte Collins – 08 Jun 24

Very responsive and supportive assessor, a smooth process all round. – How would you describe our performance overall?

9/10 – How easy was your enrolment process?
7/10 – How would you rate the accessibility and ease of use of our Moodle site?
9/10 – How would you rate your tutor support?
8/10 – Overall, how satisfied were you with the quality of the service we provided?
9/10 – How likely is it that you would recommend us to a friend or colleague?

Zoe – 07 Jun 24

10 out of 10 because Dr. Judith McKeon made it all better. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
9/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Sheikh Rafeeq – 07 Jun 24

I'm really pleased I chose to take the DET course with MKLC. The course meant that I work through units at my own pace, while working and having a family. Judith was very responsive with communications, gave constructive feedback, and was very supportive. Sending recordings of teaching for observation was great as staff availability at college was limited. Thank you! – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
8/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Amy Bye – 04 Jun 24

Great - very useful, developmental feedback provided in a very timely manner. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Tom – 03 Jun 24

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

carly fazackerley – 31 May 24

From the moment I contacted MKLC I felt the organisation had my education covered. Lyn, my tutor, has supported with encouragement and advice through emails. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Nigel – 24 May 24

Fantastic from start to finish! Really helpful assessors – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Jodie – 23 May 24

Excellent. Feedback was returned very quickly, and it was always made clear what I needed to do to pass the course. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Joy Janie Maycock – 22 May 24

I have ADHD and Dyspraxia, so I will always struggle with distant goals and online learning, I am more of a face to face person who needs quick feedback, and a goal broken down into bitesized pieces. Whilst I could understand and complete the 8 assignments in Unit 1 in the Moodle process, I found I could not understand the requirements in 2 and 3. Judith McKeon was absolutely superb at recognizing this and went to great lengths to guide me with detailed and clear feedback for each segment to help me understand and attain the requirements of the course. Without this great effort on her part I would not have been successful. Many organisations and people pay lip service to adjusting to an individual's learning style, MKLC and Judith really put this into practice, even giving me feedback at weekends to enable me to adapt and make progress. Many thanks. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
5/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Glyn Simpson – 19 May 24

It was a wonderful experience working with Dr. Hasu Patel for 'Level 4 Certificate in Leading the Internal Quality Assurance of Assessment Processes and Practice'. The learning experience was commendable. The course helped me to reflect and explore fine details of my practices. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Preetha Sreekumar – 15 May 24

Happy with the support from tutor. I was able to perform well. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Kattayat Sandhya – 01 May 24

Very easy site to access however slightly fiddly to upload your file save and then submit. Too many steps and easily missed. I uploaded some of my work and saved it and then didn't submit. Luckily I noticed a few days later. – How would you describe our performance overall?

7/10 – How easy was your enrolment process?
9/10 – How would you rate the accessibility and ease of use of our Moodle site?
9/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Samantha McCrink – 29 Apr 24

i have been very pleased with the whole course and the feedback is prompt and efficient. The training material is good and i have enjoyed working through it. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Ian McFarlane – 17 Apr 24

Top – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
9/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
9/10 – Overall, how satisfied were you with the quality of the service we provided?
9/10 – How likely is it that you would recommend us to a friend or colleague?

Houcine Gharbi – 15 Apr 24

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
9/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Husam Zakha – 05 Apr 24

I could not have asked for a more professional or better service, than I received. From the tutor feedback, to the support staff, its has been impeccable. Unfortunately I had some personal issues midway through my course. MKLC were incredibly understanding through this process. With their support, I was able to refocus and complete the course. Thank you. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Tony Bradstock – 27 Mar 24

Helpful and easy to access, marking of assignments was completed quickly. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Alicia Leak – 27 Mar 24

It has been a constructive learning for me with your valuable guidance, perspectives, concerns and motivations, overall my knowledge about the subjects has continually evolved and expanded with the participation of this training. I express my gratitude. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Baiju N Asokan – 21 Mar 24

Emma my tutor support was very helpful and gave feedback quickly. Very impressed with simplicity of being able to access the resources. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Kimberley Birchall – 21 Mar 24

Very easy to navigate and helpful support from my tutor with clear feedback when I needed to improve my work. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
9/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
9/10 – Overall, how satisfied were you with the quality of the service we provided?
9/10 – How likely is it that you would recommend us to a friend or colleague?

Jonny Wright – 20 Mar 24

Exemplary. A great experience from start to finish. I found the process intuitive and was provided all the support/guidance required from a friendly team of people. Thank you. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Tom Collins – 15 Mar 24

MKLC Training Reviews

Based on 922 reviews and 921 ratings our customers rate us 9.5/10.

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