MKLC Training reviews and feedback - independently hosted by CustomerSure

It was a easy to follow course , and the Tutor offered excellent support! It was a challenge time wise but can be done if committed enough!! – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Janine Rice – 06 Mar 17

Excellent. really fast response to assignments great feedback – How would you describe our performance overall?

9/10 – How easy was your enrolment process?
6/10 – How would you rate the accessibility and ease of use of our Moodle site?
9/10 – How would you rate your tutor support?
9/10 – Overall, how satisfied were you with the quality of the service we provided?
9/10 – How likely is it that you would recommend us to a friend or colleague?

Andy Sutherland – 03 Mar 17

Very nice tutors. Very helpful. Great support. Was intense course and i did learn a lot – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Vaida Kenny – 03 Mar 17

Great help and assistance for individual and unique circumstances of student – How would you describe our performance overall?

9/10 – How easy was your enrolment process?
7/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

William (Bill) Anderson – 22 Feb 17

Your performance has been great, really helpful and I have learnt a great deal. Thanks very much. – How would you describe our performance overall?

9/10 – How easy was your enrolment process?
9/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Gary Hunsley – 16 Feb 17

Unbelievable. I can not believe how I have managed to complete the course. So much to complete in one week but with Angela's support I have been able to achieve it. I can not thank Angela enough, and I hope this message gets passed to her. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
6/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Julie Ward – 23 Jan 17

Performance was at a very high level and I understood the course very well even though it was within 7 days. The tutor was quickly able to identify my weak areas which I was given time to revise and submit. I enjoyed the course and definitely gained a lot of knowledge. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Tabassum – 06 Jan 17

Excellent Course. I have learnt a lot and will recommend it to my friends and colleagues. – How would you describe our performance overall?

8/10 – How easy was your enrolment process?
7/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
9/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Sakhawat Ali – 02 Nov 16

I enjoyed the course and felt that Angela was supportive. – How would you describe our performance overall?

4/10 – How easy was your enrolment process?
9/10 – How would you rate the accessibility and ease of use of our Moodle site?
8/10 – How would you rate your tutor support?
7/10 – Overall, how satisfied were you with the quality of the service we provided?
7/10 – How likely is it that you would recommend us to a friend or colleague?

Hayley McClean – 26 Sep 16

Really enjoyed completing the course, I found the units of work challenging but worthwhile, the tutor support was excellent with excellent feedback and support. One area I found challenging was using the mmodle web page and struggled to download my work. – How would you describe our performance overall?

9/10 – How easy was your enrolment process?
5/10 – How would you rate the accessibility and ease of use of our Moodle site?
9/10 – How would you rate your tutor support?
9/10 – Overall, how satisfied were you with the quality of the service we provided?
9/10 – How likely is it that you would recommend us to a friend or colleague?

Martin Smith – 13 Sep 16

I am very impressed and pleased with the high level of support and service while on the AET course. My tutor Angela was very supportive, encouraging and gave feedback promptly. Emma was also very helpful over the course and provides a high level of service at all times. Really great team. Thank you for all your support. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Kamilah – 04 Aug 16

A very easy to follow format which allows you to fit in studies with the rest of your life. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
9/10 – How would you rate your tutor support?
9/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Richard Smith – 18 Jul 16

Excellent support and understanding from my tutor. Feedback was helpful. for improving my work – How would you describe our performance overall?

9/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Cynthia Kelchure-Cole – 13 Jun 16

Great – How would you describe our performance overall?

9/10 – How easy was your enrolment process?
7/10 – How would you rate the accessibility and ease of use of our Moodle site?
8/10 – How would you rate your tutor support?
8/10 – Overall, how satisfied were you with the quality of the service we provided?
9/10 – How likely is it that you would recommend us to a friend or colleague?

Gary Brown – 06 Jun 16

Really good. The tutor Angela has been brilliant. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Megan Barthorpe – 23 May 16

Really supportive, although didn't enjoy having 3 tutors during my time completing the course. Always prompt feedback. – How would you describe our performance overall?

9/10 – How easy was your enrolment process?
9/10 – How would you rate the accessibility and ease of use of our Moodle site?
6/10 – How would you rate your tutor support?
7/10 – Overall, how satisfied were you with the quality of the service we provided?
7/10 – How likely is it that you would recommend us to a friend or colleague?

Hayley McCarthy – 05 Apr 16

9/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
9/10 – How would you rate your tutor support?
8/10 – Overall, how satisfied were you with the quality of the service we provided?
9/10 – How likely is it that you would recommend us to a friend or colleague?

Claire Lucas – 02 Apr 16

In short first class. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
9/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Peter Bray – 22 Mar 16

I was very pleased with the help I received from everyone at MKLC. Once I found my way round the site, I was comfortable with the tasks and had help and advice from my tutor in hand when I needed it – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
9/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Wendy Brinkworth – 22 Mar 16

It has taken me sometime to be able to get this completed due to extensive workload and Angela Young has been amazing, she has encourage and supported me over the course and there were times when I really didn't think I would get it completed. Thank you Angela. – How would you describe our performance overall?

8/10 – How easy was your enrolment process?
6/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Amanda Cundy – 19 Mar 16

A well managed, well organised course with excellent accessibility and relevant, streamlined assignments and material. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
9/10 – How would you rate the accessibility and ease of use of our Moodle site?
9/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Shane De Barra – 18 Dec 15

I didn't know quite what to expect when I embarked on this course, but the straight forward manner everything is dealt with has made the journey relatively easy. I'm pleased I came to MKLC – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
8/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
9/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Alan Vickerman – 18 Dec 15

9/10 – How easy was your enrolment process?
9/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
9/10 – Overall, how satisfied were you with the quality of the service we provided?
9/10 – How likely is it that you would recommend us to a friend or colleague?

Lohitha – 28 Oct 15

Good, had some difficulty submitting ant rework when I completed it but I just emailed to the tutor and she either unlocked the moodle site for that submission or marked the emailed work. Tutor support from Angela was excellent. – How would you describe our performance overall?

8/10 – How easy was your enrolment process?
6/10 – How would you rate the accessibility and ease of use of our Moodle site?
8/10 – How would you rate your tutor support?
7/10 – Overall, how satisfied were you with the quality of the service we provided?
7/10 – How likely is it that you would recommend us to a friend or colleague?

Hazel Dale – 17 Sep 15

Angela was an outstanding tutor. I found her support and feedback extremely valuable throughout the week. – How would you describe our performance overall?

9/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
9/10 – Overall, how satisfied were you with the quality of the service we provided?
9/10 – How likely is it that you would recommend us to a friend or colleague?

Laura – 22 Aug 15

I was pleased with my performance and learnt a lot on the course, there was a lot of work to do in the week but not too much that I couldn't carry it out whilst also doing my job. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Annemarie Perry – 20 Aug 15

Exceptional Indeed! I could only accomplish it because of the precise support, understanding, flexibility and patience of the entire team. Hats off and thank you so much! – How would you describe our performance overall?

Romana Shafaq Hashmi – 13 Aug 15

Excellent – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Pauline Davison – 20 Jul 15

Patient, clear and supportive. My personal life has impacted on my ability to complete within a realistic timescale, however the continuous support and understanding from my assessor was both considerate and empathetic. An excellent facility for anyone wanting to undertake a qualification via e-learning – How would you describe our performance overall?

9/10 – How easy was your enrolment process?
9/10 – How would you rate the accessibility and ease of use of our Moodle site?
9/10 – How would you rate your tutor support?
8/10 – Overall, how satisfied were you with the quality of the service we provided?
9/10 – How likely is it that you would recommend us to a friend or colleague?

Johanna Howell – 20 Jul 15

Very good and easy to use course. Very fast feedback and replies to emails. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
8/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Marc Evans – 01 Jul 15

Friendly, professional and supportive. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
9/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
9/10 – Overall, how satisfied were you with the quality of the service we provided?
9/10 – How likely is it that you would recommend us to a friend or colleague?

H. Amoli – 03 Jun 15

Great experience on the course, tutor was very prompt with replies and supportive. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Martyn Cheesman – 08 May 15

The support I have received from my tutor, Angela Young, has been nothing short of exceptional and even that is doing her a great disservice. I have received insightful guidance and support throughout the course and it has been a genuine privilege to work synergistically with Angela; she is credit to MKLC. Furthermore, it would be unjust if I neglected to mention both Clare & Emma who have been very kind, helpful and hospitable during the enrollment process and the micro teach assessment. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Shyam Morjaria – 03 May 15

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Petra Kurejova – 23 Apr 15

Very pleased with MKLC. I was terribly let down by Bright Assessing and the process of transitioning was a breeze. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Paul Estall – 19 Apr 15

Excellent value for money, brilliant tutor support, and the turnaround of assignments was really quick, meaning I could progress as quickly as I wanted as I wasn’t waiting for assignments to be marked. I was really pleased with the support I received and the service provided. I would recommend MKLC to anyone looking to complete the Assessor Award or Internal Quality Assurance qualification. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
6/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Rachel Steele – 14 Apr 15

Professional. – How would you describe our performance overall?

9/10 – How easy was your enrolment process?
8/10 – How would you rate the accessibility and ease of use of our Moodle site?
8/10 – How would you rate your tutor support?
8/10 – Overall, how satisfied were you with the quality of the service we provided?
9/10 – How likely is it that you would recommend us to a friend or colleague?

James – 09 Apr 15

Everything was perfect. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

abdus khasru – 09 Apr 15

Excellent courses available, the Tutor was very swift and efficient in giving feed back on the assignments and very supportive. – How would you describe our performance overall?

8/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
9/10 – Overall, how satisfied were you with the quality of the service we provided?
9/10 – How likely is it that you would recommend us to a friend or colleague?

G Bakawala – 24 Mar 15

very supportive – How would you describe our performance overall?

7/10 – How easy was your enrolment process?
9/10 – How would you rate the accessibility and ease of use of our Moodle site?
9/10 – How would you rate your tutor support?
9/10 – Overall, how satisfied were you with the quality of the service we provided?
8/10 – How likely is it that you would recommend us to a friend or colleague?

davidbosdet – 22 Mar 15

I have done an online degree that was easier than this. Not an experience I would wish to repeat. – How would you describe our performance overall?

5/10 – How easy was your enrolment process?
0/10 – How would you rate the accessibility and ease of use of our Moodle site?
1/10 – How would you rate your tutor support?
1/10 – Overall, how satisfied were you with the quality of the service we provided?
0/10 – How likely is it that you would recommend us to a friend or colleague?

Anne Morley – 20 Mar 15

Hi Anne

Thank you for your feedback, and we're sorry to hear that you did not enjoy the course. Judith will be in touch personally to discuss this in more detail with you.

Judith McKeon – 20 Mar 15

I was informed on a regular basis and my progress updated at a steady pace. I was reminded of timelines and there was feedback provided even when/if my tutor was on holiday. In addition, having access to the forum provided useful ideas to try in my centre. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
9/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Bill Miller – 20 Mar 15

Excellent – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Russell Filby – 20 Mar 15

I found it hard with the time constraints of work commitments. however I was allowed an extension – How would you describe our performance overall?

8/10 – How easy was your enrolment process?
8/10 – How would you rate the accessibility and ease of use of our Moodle site?
9/10 – How would you rate your tutor support?
9/10 – Overall, how satisfied were you with the quality of the service we provided?
7/10 – How likely is it that you would recommend us to a friend or colleague?

Tracy Owens – 20 Mar 15

Excellent service – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Aaron Lang – 20 Mar 15

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Based on 895 reviews and 894 ratings our customers rate us 9.5/10.

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