MKLC Training reviews and feedback - independently hosted by CustomerSure

Overall I am very satisfied with the performance of MKLC as a training provider and specifically with the tutors and assessors responsible for my learning journey. Tutors responded quickly to any questions and are very supportive throughout the learning progress. Feedback provided by the assessor is very professional and constructive, always linking towards the achievement of the performance criteria. Thank you! – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Christian P. – 19 Dec 17

Very patient and encouraging staff. Great, constructive feedback on assignments. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Ian – 18 Dec 17

Very good. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
8/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Rachel richardson – 15 Dec 17

Very well . – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
9/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Katarzyna Kotlarz – 15 Dec 17

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Lynsey – 14 Dec 17

Stu Rutherford was an amazing and considerate tutor , who helped me overcome obstacles and iron all my flaws , encouraged me endlessly and had complete faith in me , I can not stress enough how grateful I am to Stu Warm Regards Muna x – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Muna Ejaz – 13 Dec 17

Very supportive and encouraging with a friendly face on skype and good constructive advice on how to improve the work you produce. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Jane Cannon – 11 Dec 17

Excellent – How would you describe our performance overall?

9/10 – How easy was your enrolment process?
9/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Hashim Aqil – 06 Dec 17

Overall performance is good and tutor was very supportive and provide timely and constructive feedback – How would you describe our performance overall?

3/10 – How easy was your enrolment process?
9/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
9/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Ayesha Azim – 04 Dec 17

Resourceful learning platform, easy to navigate around. The team supportive and motivational. Feedback and guidance provided are more that adequate and very clear. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
9/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Kim – 29 Nov 17

Excellent – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Selai Safi – 23 Nov 17

An excellent course with great support, thank you! – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Gemma Tooth – 21 Nov 17

I thoroughly enjoyed the course and feel well equipt to teach my courses, I also learned a lot about extra things I should include in my courses and why. I definitely think my knowledge and understanding is much wider. My tutor was also quick to reply to any questions I had along the way which meant I felt supported throughout. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
4/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Danielle – 20 Nov 17

Hello Danielle

Thank you for your comments. Our students enjoy the flexibility of being able to work online at times to suit them - as tutors we are not able to estimate when those times may be as they are dependent on individuals. However, we do aim to get feedback to students within 24 hours and we are very responsive. I am glad you valued the support from your tutor.

Best wishes
--
Judith McKeon
Principal, MKLC Training

Judith McKeon – 21 Nov 17

The support was great, really helpful tutors and staff. Thank you. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
9/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Emma – 17 Nov 17

Overall the performance was great. I really enjoyed the course. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
7/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Jo Blake – 15 Nov 17

I have done my IQA award last year and now Lead IQA. Always got prompt feedback and it was very constructive too which motivated me to complete my units. It helps when you get timely and quick feedback which drives you to do your best. This is my second time enrolling on to a course with MKLC and was a great experience. Very helpful tutors. Special thanks to Ms Judith for supporting me through the programme. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

IDREES MOHAMMED – 15 Nov 17

Excellant Well designed and very motivating keep up the good work !!! – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Abida patel – 15 Nov 17

The tutor was very quick to give feedback on assignments and made some very helpful observations. I am absolutely thrilled to have passed this course! – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
8/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Kylie Carter – 14 Nov 17

outstanding – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Kameliya Briggs – 14 Nov 17

I have now completed two courses with MKLC and I have on both occasions the support and feedback has been excellent from my tutors. The assessing and feedback from the tutors are very quick and constructive. I have already recommended MKLC courses to my colleagues and friends. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Simon – 06 Nov 17

Was a great course and the team took their time to help me through each stage. Thank you f – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

sarah callan – 06 Nov 17

Very satisfactory, Judith was extremely helping and quick in returning comments and marks! – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Jack Wildman – 06 Nov 17

I found the online course layout very difficult to navigate & consequently lost a lot of time scrolling back and forth trying to locate things . I was unaware when I booked through the Beauty Guild that the course was run by a third party that was aimed at all professions and the expected levels were far more academic than I expected. Big shock to the system having left school in 1986 with a handful of O’levels and having very limited IT experience. I would not recommend online learning in this instance, as a creative I feel an interactive classroom environment would have better suited me. I enjoyed the practical micro teach though. The admin support were kind and helpful. – How would you describe our performance overall?

8/10 – How easy was your enrolment process?
1/10 – How would you rate the accessibility and ease of use of our Moodle site?
7/10 – How would you rate your tutor support?
1/10 – Overall, how satisfied were you with the quality of the service we provided?
0/10 – How likely is it that you would recommend us to a friend or colleague?

HANNA WILDMAN – 03 Nov 17

Dear Hanna
We are really sorry you did not have a positive online experience with us; we acknowledge that online learning is not always suited to everyone but most people choose it for its flexibility and access options. This AET course is aimed at those preparing to teach and focuses on giving you the basics to understand teaching approaches and apply those to your delivery of a micro teach. We are therefore very pleased that you managed to do this and succeeded in achieving your qualification.
--
Dr Judith McKeon
Principal, MKLC Training

Judith McKeon – 04 Nov 17

I have never ever experienced a professional response in no time as I have seen working with MKLC. MKLC was a great blessing to me during collecting pieces of evidence and linking them with the performance criteria. You are the source of quality. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Yousef Ahmad Alolabi – 01 Nov 17

I was apprehensive about studying this course online but those concerns soon faded once I had started the course. I had some changes in my personal situation which meant that I started and had a gap before being able to finish the course. The nature of studying online through MKLC was just perfect in this respect in that you can study around other commitments with no time pressures. The commitment from the tutors to mark the work quickly and to provide constructive, motivational feedback gave me the motivation to complete the course. I would definitely recommend MKLC and will be enrolling onto another course by the end of the year. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
9/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Hazel Friel – 28 Oct 17

Very thorough and accessible. I would recommend more information to be available for each topic on the site. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
8/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Lynette – 26 Oct 17

Fab course very straight forward. Stu rutherford is a credit to you – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
7/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Jayne jarvis – 25 Oct 17

My tutor was very responsive; any questions I asked or support I needed was given really quickly. Everyone I have had contact with at MKLC have been very friendly and professional - Thank you! – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
8/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Charlotte Iredale – 25 Oct 17

Extremely good and valuable feedback on individual tasks! Enjoyable and Informative from the comfort of your home – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
9/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Jade – 19 Oct 17

Very helpful and would highly recommend if you are looking to gain qualifications – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Ryan Brady – 16 Oct 17

Simply Outstanding! The courses as well as tutors are very supportive and flexible. They help to achieve even if learner takes ages. The patience is commendable. Thank you very much. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Romana Hashmi – 15 Oct 17

A very personal, informative professional service. Thank you. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Chloè – 04 Oct 17

I had an excellent experience in my learning with you. Great teaches and tutors who provide helpful information and support. Feedback was always on time and progress tracked throughout. I felt in control with this qualification and well informed at all times. Thank you again for your support. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Dessi Zacheva – 03 Oct 17

The college was well organised. The course had a well planned structure for students to view to check they were on target. I think it is important to realise that some students have not studies for a number of years, there is a great deal of work to get through in a very short amount of time. Sometimes the feedback was not always clear. I felt I had to ask stupid questions because it was a new subject. It was difficult to access the + for feedback (infact it was impossible). I found myself having to ask the tutor to send it to me via email. Great support given for the Skype lesson and giving feedback immediately was also helpful for my next evaluation assignment. I definitely learnt a lot within the week. – How would you describe our performance overall?

6/10 – How easy was your enrolment process?
6/10 – How would you rate the accessibility and ease of use of our Moodle site?
9/10 – How would you rate your tutor support?
8/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

VD – 02 Oct 17

I've been impressed with the speed at which assignments are marked and the personalised nature of the feedback. The course has been challenging, but the support from tutors and the rest of the team has been fantastic. I would definitely recommend MKLC to any of my friends and colleagues. Thank you all for great work. – How would you describe our performance overall?

9/10 – How easy was your enrolment process?
9/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
9/10 – Overall, how satisfied were you with the quality of the service we provided?
9/10 – How likely is it that you would recommend us to a friend or colleague?

John De-Hayes – 02 Oct 17

Very good. Enjoyed this journey of learning. First time I have done a course online. – How would you describe our performance overall?

9/10 – How easy was your enrolment process?
9/10 – How would you rate the accessibility and ease of use of our Moodle site?
9/10 – How would you rate your tutor support?
9/10 – Overall, how satisfied were you with the quality of the service we provided?
9/10 – How likely is it that you would recommend us to a friend or colleague?

Shakuntla Maru – 01 Oct 17

Very supportive – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
8/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
9/10 – How likely is it that you would recommend us to a friend or colleague?

Juliette Hornsby – 20 Sep 17

Excellent, very user friendly – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Dawn Dickson – 19 Sep 17

Excellent. Very professional and supportive team. Thanks a lot – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Walid H. Abdel Azeem – 16 Sep 17

5* – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Rebecca – 14 Sep 17

Great support from the tutors, their patience is a definite virtue and they were always willing to explain through feedback, where you needed to improve – How would you describe our performance overall?

8/10 – How easy was your enrolment process?
8/10 – How would you rate the accessibility and ease of use of our Moodle site?
9/10 – How would you rate your tutor support?
9/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Anthony Quinn – 13 Sep 17

Excellent support and guidance from the tutors. Thy did not give anything away for free but made you find the answers yourself by pointing you in the right direction. – How would you describe our performance overall?

8/10 – How easy was your enrolment process?
7/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
9/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Anthony Quinn – 06 Sep 17

Very professional environment and assessor provide constructive feedback and provide full support! – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Sameera Iqbal – 06 Sep 17

The tutors were very supportive, organised, and provided detailed constructive feedback. I would highly recommend this Academy, and will go on to participate in further courses using MKLC. – How would you describe our performance overall?

8/10 – How easy was your enrolment process?
9/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
9/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Sarah Hayward – 06 Sep 17

I found the course interesting, and if I needed a question answering, the support was first class. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
9/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

G.Mcloughlin – 05 Sep 17

Excellent! – How would you describe our performance overall?

9/10 – How easy was your enrolment process?
7/10 – How would you rate the accessibility and ease of use of our Moodle site?
8/10 – How would you rate your tutor support?
8/10 – Overall, how satisfied were you with the quality of the service we provided?
9/10 – How likely is it that you would recommend us to a friend or colleague?

Mohamamd Jahangir Khan – 04 Sep 17

First tutor was a problem ,when I changed tutor the course was great – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
6/10 – How would you rate your tutor support?
8/10 – Overall, how satisfied were you with the quality of the service we provided?
8/10 – How likely is it that you would recommend us to a friend or colleague?

George Nutman – 02 Sep 17

The tutors' performance and assistance during my course has been excellent. Great support and feedback was given at all times. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
9/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Hashim – 31 Aug 17

Efficient. Supportive. Gave good constructive feedback. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Sarah Atkinson – 27 Aug 17

Very friendly and professional! Excellent all round service. Thank u – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Sara Elliott – 25 Aug 17

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Based on 783 reviews and 782 ratings our customers rate us 9.5/10.

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