MKLC Training reviews and feedback - independently hosted by CustomerSure

10/10 – How easy was your enrolment process?
9/10 – How would you rate the accessibility and ease of use of our Moodle site?
9/10 – How would you rate your tutor support?
8/10 – Overall, how satisfied were you with the quality of the service we provided?
9/10 – How likely is it that you would recommend us to a friend or colleague?

anas mohamed – 29 May 22

Struggled at first with IT on the site,but got the hang of it – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
7/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Kathy Bacchus – 26 May 22

The speed and detail of feedback from Judith was excellent, as was the support provided. I have already recommended MKLC to a colleague who has now enrolled into the IQA course. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Elaine – 25 May 22

I am satisfied. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
8/10 – How would you rate your tutor support?
8/10 – Overall, how satisfied were you with the quality of the service we provided?
8/10 – How likely is it that you would recommend us to a friend or colleague?

Lisa – 06 May 22

8/10 – How easy was your enrolment process?
6/10 – How would you rate the accessibility and ease of use of our Moodle site?
8/10 – How would you rate your tutor support?
8/10 – Overall, how satisfied were you with the quality of the service we provided?
8/10 – How likely is it that you would recommend us to a friend or colleague?

Dom McKenna – 03 May 22

Supported throughout the course speedy feedback same day or next day even at weekends and bank holidays. Very flexible as I did my course self paced over a month but as I had completed before my month was up accommodated a date early for my taught session. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Pauline Elsom – 27 Apr 22

I think that the course is fine, however, the student essentially teaches the course to themselves. The tutors provide good feedback which helps to direct the learning and assessment competition. I noticed that I was given the same feedback as one of my peers, although this is probably due to the high volume of students it is disheartening and not personal to the personal development of the students. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
2/10 – How would you rate the accessibility and ease of use of our Moodle site?
6/10 – How would you rate your tutor support?
4/10 – Overall, how satisfied were you with the quality of the service we provided?
5/10 – How likely is it that you would recommend us to a friend or colleague?

Catherine Wright – 20 Apr 22

Thank you for your feedback. We are very sorry you did not enjoy your AET course with us as the majority of our students are very happy and most of our students come from referrals. Other testimonials will confirm that we work with students on an individual and personal basis and they do receive all the support they need. Asynchronous learning, which is what we provide, means that learners can watch, listen and read content in their own time and work through at their own pace. Research also shows that this is the best way for online learners to make progress.

Judith McKeon – 20 Apr 22

Very good. I really liked the prompt marking! Thank you very much to all the teachers that assisted me! – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
8/10 – How would you rate the accessibility and ease of use of our Moodle site?
9/10 – How would you rate your tutor support?
8/10 – Overall, how satisfied were you with the quality of the service we provided?
9/10 – How likely is it that you would recommend us to a friend or colleague?

Kheyriya Sharif – 15 Apr 22

Good prompt replies and comments. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
8/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Sharon veevers – 15 Apr 22

An enjoyable course with interesting and relevant modules for teaching English. Each assignment was easy to follow and tutor feedback was relevant and prompt. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
9/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Jaimie – 31 Mar 22

I enjoyed studying with you guys and Dr. Sandie supported me in both the Assessor and the AET programs and I'm enrolling in the IQA course next week – How would you describe our performance overall?

8/10 – How easy was your enrolment process?
7/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
9/10 – Overall, how satisfied were you with the quality of the service we provided?
9/10 – How likely is it that you would recommend us to a friend or colleague?

Rawan Alshaweesh – 29 Mar 22

Very good, no issues – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Ross – 22 Mar 22

Tutor was amazing and the support was invaluable. Cannot thank Hasu enough for helping me through this course. Moodle online was relatively easy to use overall a good experience. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
9/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
8/10 – Overall, how satisfied were you with the quality of the service we provided?
8/10 – How likely is it that you would recommend us to a friend or colleague?

Rebecca – 22 Mar 22

This has been a very good experience for me. The scope of information provided during the course and the support from the tutor/assessor have been excellent. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Ken Negus – 18 Mar 22

8/10 – How easy was your enrolment process?
8/10 – How would you rate the accessibility and ease of use of our Moodle site?
9/10 – How would you rate your tutor support?
9/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Daifullah – 16 Mar 22

Very attentive, very polite and patient with me, always there to help and give guidance – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
9/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Fiona wilkinson – 10 Mar 22

Very good, I was impressed by the speed of feedback. I would like the option to upload more than 13 files to an assessment though. – How would you describe our performance overall?

8/10 – How easy was your enrolment process?
6/10 – How would you rate the accessibility and ease of use of our Moodle site?
9/10 – How would you rate your tutor support?
9/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Josiah Akushie – 15 Feb 22

Excellent – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Rashid – 10 Feb 22

Very supportive and things explained in a way I could understand. Love how things where broken down over number of days. I choose to do it over a month as was worried a week wouldn’t be enough but by it being broken down this way it made it easier for me and exactly what I needed to do. It would of been achievable over a week no problem but a month worked very well for me with work etc I could just slip things in when I had the time without feeling rushed or under pressure. – How would you describe our performance overall?

9/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Joanne marie holden – 03 Feb 22

I find learning with MKLC a very enjoyable experience from enrolment to completion – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Rhian Davies – 01 Feb 22

Very good Emma is always on hand to support and help and give guidance excellent tutor many thanks for all your help – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Kevin – 31 Jan 22

I have now completed 2 courses and have had an excellent experience with both of the courses. Liam has been so supportive. He always replied to my e-mails when I needed help and motivated me to do well. I would recommend MKLC to anyone thinking of studying online. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Norin Akhtar – 29 Jan 22

A very enjoyable course, with excellent support form the teaching staff and college managers. They provided valuable feedback which helped in assignment writing. I would recommend the course and college to anyone wishing to undertake English at level 3. Thank you to all the staff at MKLC. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Arun Teji – 28 Jan 22

Professional, timely and highly recomended – How would you describe our performance overall?

8/10 – How easy was your enrolment process?
9/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Jonathan Watson – 21 Jan 22

8/10 – How easy was your enrolment process?
9/10 – How would you rate the accessibility and ease of use of our Moodle site?
7/10 – How would you rate your tutor support?
9/10 – Overall, how satisfied were you with the quality of the service we provided?
8/10 – How likely is it that you would recommend us to a friend or colleague?

Saima – 20 Jan 22

I loveed there approch. They were very supporting at the same time they were not happy to compromise quality of their teaching. They were very supportive and addreses all my learning needs. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Barbara Swiercz – 20 Jan 22

Tutor support was good, the marking and feedback was detailed and turned around really quickly. – How would you describe our performance overall?

7/10 – How easy was your enrolment process?
5/10 – How would you rate the accessibility and ease of use of our Moodle site?
9/10 – How would you rate your tutor support?
7/10 – Overall, how satisfied were you with the quality of the service we provided?
7/10 – How likely is it that you would recommend us to a friend or colleague?

Tracy – 19 Jan 22

Great, with all the support from Judith – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
8/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Asmaa Abdelghani – 15 Jan 22

10/10 – How easy was your enrolment process?
5/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Mahmoud Ismail – 13 Jan 22

The performance of MKLC, and my tutor, was excellent! Support and feedback was very effective and was provided in a very quick and timely manner, both via email and within individual unit and assignment folders. I could access all relevant materials via moodle, with accessible and relevant reading materials, and each unit was broken down into managable assignments with clear criterias for successful completion and achievement. – How would you describe our performance overall?

9/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Emily – 06 Jan 22

I have been impressed with how specific the assessment criteria is which certainly helps in planning assignments for each section. I enjoyed the fact that the assignments were left fairly 'open' so I was then able to read around the different topics and shape my responses accordingly. Feedback from my tutor, Judith, was always really quick and very supportive. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Jane – 30 Dec 21

As an aged learner support had been fantastic – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
9/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Paul Hughes – 22 Dec 21

Very supportive in all aspects Thankyou – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
8/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

michael pratt – 21 Dec 21

Excellent – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Lisa Bennett – 20 Dec 21

I enjoyed the course and how helpful Sandie was throughout the course – How would you describe our performance overall?

8/10 – How easy was your enrolment process?
5/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
8/10 – Overall, how satisfied were you with the quality of the service we provided?
9/10 – How likely is it that you would recommend us to a friend or colleague?

Rob Abbey – 16 Dec 21

Its fast and efficient , feedbacks are to the point – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Rahul Koroth – 16 Dec 21

I was able to get the course done in a time that suited me and generally had the support I needed to complete. There were a few times where I didn't feel I had the knowledge from the lessons to complete the course work and it was sometimes difficult to guess what points needed to be covered in our answers. – How would you describe our performance overall?

8/10 – How easy was your enrolment process?
8/10 – How would you rate the accessibility and ease of use of our Moodle site?
9/10 – How would you rate your tutor support?
9/10 – Overall, how satisfied were you with the quality of the service we provided?
8/10 – How likely is it that you would recommend us to a friend or colleague?

SS – 10 Dec 21

All the support were excellent , feedback . quick replay , followup..e – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Rahul Koroth – 08 Dec 21

Pretty good course - multiple measures of assessment. Quick and easy to work out what to do once I figured out where everything is. I enjoyed that I could work through the work set up at my own pace. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
8/10 – How would you rate the accessibility and ease of use of our Moodle site?
9/10 – How would you rate your tutor support?
8/10 – Overall, how satisfied were you with the quality of the service we provided?
8/10 – How likely is it that you would recommend us to a friend or colleague?

Luke – 08 Dec 21

Overall very good. Tutor knowledge and quality of feedback was very good. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
7/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Owen Burson – 27 Nov 21

8 – How would you describe our performance overall?

9/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
7/10 – Overall, how satisfied were you with the quality of the service we provided?
8/10 – How likely is it that you would recommend us to a friend or colleague?

Wilma – 10 Nov 21

Great way of learning and covered what i needed to know. I now feel confident to teach English, and have the underpinning knowledge. – How would you describe our performance overall?

9/10 – How easy was your enrolment process?
9/10 – How would you rate the accessibility and ease of use of our Moodle site?
9/10 – How would you rate your tutor support?
9/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Roisin White – 25 Oct 21

This is excellent. I could not have taken this course and being satisfied with the experience any better place than this. I am so please for this great experience I've had doing this course with you. Please keep up the good work. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Othello – 22 Oct 21

Once i got the hang of what i was doing i was ok. Good feed back for my work and was easy to amend. Thank you may look at another course in the future. – How would you describe our performance overall?

8/10 – How easy was your enrolment process?
8/10 – How would you rate the accessibility and ease of use of our Moodle site?
8/10 – How would you rate your tutor support?
8/10 – Overall, how satisfied were you with the quality of the service we provided?
8/10 – How likely is it that you would recommend us to a friend or colleague?

Katie shaw – 21 Oct 21

This course was amazing, I really have learnt Al in the space of 2 weeks. My tutor emma burrows was amazing her efficient replies and support throughout had been exceptional, my tutor sandie has been great very through with constructive feedback and marking I would highly recommend this course to anyone. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Amy Thompson – 12 Oct 21

Excellent – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Hafiz Irfan Zafar – 07 Oct 21

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Dalya A K Arafat – 05 Oct 21

Once I had a change of tutor my experience was a great deal better and I found the course a lot more understandable and achievable. – How would you describe our performance overall?

5/10 – How easy was your enrolment process?
2/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
8/10 – Overall, how satisfied were you with the quality of the service we provided?
2/10 – How likely is it that you would recommend us to a friend or colleague?

Emily Tanner – 30 Sep 21

Great course, Emma was a fantastic tutor was prompt in giving feedback. – How would you describe our performance overall?

8/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Phoebe – 29 Sep 21

The whole process is very smooth. Resources and proper guidance to the tasks is provided . In case of any doubt / query , I could contact my tutor on email and got prompt reply. Promptness of tutor in providing feedback is exemplary . – How would you describe our performance overall?

8/10 – How easy was your enrolment process?
8/10 – How would you rate the accessibility and ease of use of our Moodle site?
9/10 – How would you rate your tutor support?
9/10 – Overall, how satisfied were you with the quality of the service we provided?
9/10 – How likely is it that you would recommend us to a friend or colleague?

Shaveta kapoor Duggal – 27 Sep 21

MKLC Training Reviews

Based on 922 reviews and 921 ratings our customers rate us 9.5/10.

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