MKLC Training reviews and feedback - independently hosted by CustomerSure

Good course and excellent support from everyone I interacted with. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
6/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
8/10 – Overall, how satisfied were you with the quality of the service we provided?
8/10 – How likely is it that you would recommend us to a friend or colleague?

Highly efficient with good communication and useful feedback on assignments and the final assessment. Thank you. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
8/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Abi Barber – 10 Mar 21

It is very a good service. I always received a quick response. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Sayed Shah – 04 Mar 21

you are simply fantastic … – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Khaldoun Hamida – 27 Feb 21

For an online course this was very good. All feedback and marking is done quickly and shows on the website easily. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
9/10 – How would you rate your tutor support?
9/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Lucy Kershaw – 17 Feb 21

Absolutly Wonderful staff – How would you describe our performance overall?

8/10 – How easy was your enrolment process?
9/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Nadine Van Greunen – 16 Feb 21

Excellent, timely and accurate. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Angel Francisco Bernal Lobato – 15 Feb 21

The overall performance of MKLC Training is mixed. As learners we come to a company to improve our knowledge, our skills and our understanding. So, while I have attained these, it is not in my original subject. In terms of the Level 3 AOT Course; overall its a good course, the content was easy enough to follow and work with, and the quality of the feedback throughout was informative, helpful, and considered. In terms of the original EQA course, which is why I contacted MKLC Training; I would urge Learners to ask for details and check the requirements before purchasing. – How would you describe our performance overall?

8/10 – How easy was your enrolment process?
9/10 – How would you rate the accessibility and ease of use of our Moodle site?
9/10 – How would you rate your tutor support?
8/10 – Overall, how satisfied were you with the quality of the service we provided?
5/10 – How likely is it that you would recommend us to a friend or colleague?

J. Cassels – 12 Feb 21

We are sorry you were disappointed with the EQA unit 1 knowledge course and it may have been better to wait until you had more experience of the IQA role, as you identified when discussing changing courses. The EQA theory unit is available to anyone who has completed their IQA, even though they may not be in an EQA role at present but, as with any Level 4 qualification, it does require some independent study. It also requires an understanding of the quality assurance process and it may just have been too soon for you to embark on this course without having had enough time to familiarise yourself with that process. However, we are very glad that we were able to offer you another course that you enjoyed.

Judith McKeon – 12 Feb 21

Very good! Response time was much quicker then any in-person college I’ve been to and feedback was always helpful – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
9/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Emma Riegel – 29 Jan 21

Throughly enjoyed the process if I didn’t understand anything I emailed my tutor who was extremely helpful and responded very quickly. – How would you describe our performance overall?

8/10 – How easy was your enrolment process?
7/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
9/10 – Overall, how satisfied were you with the quality of the service we provided?
9/10 – How likely is it that you would recommend us to a friend or colleague?

Amy Alner – 28 Jan 21

I was very pleased with the support that both my tutors gave throughout my course. They were on hand to answer any questions I had. And I had a few. Even after I had submitted work that needing adjusting. They pointed me in the right direction. I would definitely recommend the course. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
9/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Denise Mapes – 28 Jan 21

Excellent. Viktoria has been great throughout my course and I have received endless amount of support in order to complete my Assessor Qualification. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Charlotte Howells – 26 Jan 21

Really great support and quick feedback and responses from my tutors, which played a great part in my completion. It was great having the feedback centralised on the Moodle site, so I could review it when needed, rather than having to click into each individual submission, for example. Liam and Emma both returned assignment feedback very quickly and provided excellent feedback and guidance, where a resubmission was required. Thank you! – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
9/10 – How would you rate the accessibility and ease of use of our Moodle site?
9/10 – How would you rate your tutor support?
9/10 – Overall, how satisfied were you with the quality of the service we provided?
9/10 – How likely is it that you would recommend us to a friend or colleague?

Faith Mills – 25 Jan 21

A very easy and communicative procedure from start to finish. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Aurfan Javid – 25 Jan 21

Very quick for marking, feedback and support. – How would you describe our performance overall?

9/10 – How easy was your enrolment process?
8/10 – How would you rate the accessibility and ease of use of our Moodle site?
8/10 – How would you rate your tutor support?
9/10 – Overall, how satisfied were you with the quality of the service we provided?
9/10 – How likely is it that you would recommend us to a friend or colleague?

Jo Gardiner – 18 Jan 21

I learned so much from the whole process. Thank you. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Terri Harkin – 13 Jan 21

I have enjoyed the whole process, even though it was tough and hard work. I am happy with my performance and I believe it reflect all the efforts I put into it. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Caiyun Fu – 04 Jan 21

My tutor Liam was amazingly helpful. Tasks were marked promptly and feedback was helpful and enabled me to progress quickly. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Jo B – 04 Jan 21

Very helpful people whenever I needed it and always kind and encouraging! – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Beth kelly – 04 Jan 21

So professional – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Dana Alhajjar – 21 Dec 20

Your are a good college who offers a large range of online courses. All email exchanges were always courteous and respectful. My assessor responded to my emails and marked the submission quickly and ensured I get constructive feedback, thank you.I just regret that I could not contact her by phone when requiring specific support or disclosure. The option to take a break in learning is a plus. Specifically for the IQA course, the guidance is quite minimal on Moodle but at least the standard are clearly laid out. With the way the course is set up, I don't think anyone could complete it, especially if there is little support in their workplace. I would recommend MKLC but, depending on the qualification they wish to pass, I would ensure that the candidate can be proficient and independent in their study. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
7/10 – How would you rate the accessibility and ease of use of our Moodle site?
7/10 – How would you rate your tutor support?
7/10 – Overall, how satisfied were you with the quality of the service we provided?
7/10 – How likely is it that you would recommend us to a friend or colleague?

Estelle Denny – 16 Dec 20

Very supportive and responsive. I have completed two courses with MKLC and highly recommend. I enjoy the prompt feedback and it motivates me to want to complete the course to the best of my ability. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Nicola Davey – 07 Dec 20

No fault at all – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
3/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Elin uddin – 29 Nov 20

Great, structured and detailed course. – How would you describe our performance overall?

9/10 – How easy was your enrolment process?
5/10 – How would you rate the accessibility and ease of use of our Moodle site?
6/10 – How would you rate your tutor support?
7/10 – Overall, how satisfied were you with the quality of the service we provided?
8/10 – How likely is it that you would recommend us to a friend or colleague?

Luka Gilbert – 27 Nov 20

It was a great experience and engaging process. The best aspect is that my Assessor was very prompt in responding to my queries and in evaluating and providing appropriate feedback, thereby valuing our time – How would you describe our performance overall?

9/10 – How easy was your enrolment process?
8/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
9/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Jiji Manu Varughese – 24 Nov 20

10/10 – How would you rate the accessibility and ease of use of our Moodle site?
9/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Joy Maycock – 23 Nov 20

Amazing always on hand when help was needed. Everything was easy accessible. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Leanne Sturgeon – 20 Nov 20

The course was well designed with tasks, forum questions and assignments however a recommended reading list would have been useful as content was limited on the moodle site. However work was marked quickly by Matt with his feedback which helped build my confidence as I realised I was on the right track. – How would you describe our performance overall?

8/10 – How easy was your enrolment process?
9/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
8/10 – Overall, how satisfied were you with the quality of the service we provided?
8/10 – How likely is it that you would recommend us to a friend or colleague?

Amy – 19 Nov 20

Excellent I’m delighted with every aspect of this course. Will do further courses with them – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
8/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Rachel Allen – 13 Nov 20

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Lucy Contessa – 11 Nov 20

The process of on line study was relatively easy, my assessor provided structured guidance and feedback. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
9/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
9/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Tracy Jones – 03 Nov 20

Very professional. Quick and effective support has been provided at all times. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
9/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Angel Francisco Bernal Lobato – 27 Oct 20

Supportive throughout the whole process – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
9/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
9/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Nicola Holland – 21 Oct 20

Very responsive! – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Katrina Jahn – 14 Oct 20

It is really good experience, I have learnt a lot about teaching methods and how to creat an inclusive learning environment. – How would you describe our performance overall?

9/10 – How easy was your enrolment process?
9/10 – How would you rate the accessibility and ease of use of our Moodle site?
9/10 – How would you rate your tutor support?
9/10 – Overall, how satisfied were you with the quality of the service we provided?
9/10 – How likely is it that you would recommend us to a friend or colleague?

Mohammad Nemrat – 14 Oct 20

very helpful – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Margaret Murphy – 09 Oct 20

Great way of learning. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
8/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
8/10 – How likely is it that you would recommend us to a friend or colleague?

Stacey Andrews – 08 Oct 20

Easy to access website and I got great support when needed from my tutor who responded quickly – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
9/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Frances – 16 Sep 20

My tutor was prompt with responding to any and all concerns I had! Thanks Emma! – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
8/10 – Overall, how satisfied were you with the quality of the service we provided?
8/10 – How likely is it that you would recommend us to a friend or colleague?

Sofia Oumouassan – 10 Sep 20

Very good communication full support from the tutor. thank you – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
9/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Mahmoud Alananbeh – 09 Sep 20

Everything was very organised and easily accessible on the Moodle site. Thank you MKLC training! – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
9/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Lisa McKean – 07 Sep 20

MKLC is doing a great job. I gained valuable knowledge while completing my course. Even during the pandemic, they helped me to complete my course at a very good pace. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
8/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

M.Ahmed – 22 Aug 20

I would like to thank Ns.Judith for supporting us during the course with clear feedback comments. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

AHMED Gomaa Elsayed – 22 Aug 20

Emma was extremely helpful and very prompt! – How would you describe our performance overall?

7/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Amy Mcneil – 21 Aug 20

MKLC have provided me with Outstanding tutor support with prompt assessment of my work submissions with quality feedback and excellent guidance to support me through the learning experience towards achieving my qualifications - Thank You all at MKLC. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Russell Filby – 20 Aug 20

Outstanding – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

SELOM ADATSI – 20 Aug 20

Am pleased Stu my tutor persevered because at one point I’d given up but hey ho stuck with it and managed to get the qual. Cheers Stu 👍 – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Paul Dyson – 14 Aug 20

Dear Dr.Judith, Thank you so much for your professional support and guidance for successfully completing the Unit 1 of the EQA. I learned all the relevant requirements of this unit from your feedback and it's useful for my professional development and I felt now confidence to carry on the EQA activities. Thank you so much for your valuable constructive feedback which improved my knowledge and skills required for an EQA. As I highlighted already, you set me an example of how to provide a constructive developmental feedback and I am fortunate and very proud to learn from you the requirements. Also, I felt proud to be part of the student of MKLC for achieving this qualification. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Veerakumar Mohan – 01 Aug 20

My tutor was amazingly supportive throughout my course and responded to any questions I had very promptly. Thank you. – How would you describe our performance overall?

8/10 – How easy was your enrolment process?
7/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Ella – 29 Jul 20

Sandie was very helpful during the back and forth with my evidence giving good structural feedback throughout my learning. Emma and the team were very helpful allowing me to paus my IQA Award during the Covid-19 outbreak while I was off work. Thanks again. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
8/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Peter Donaghy – 27 Jul 20

MKLC Training Reviews

Based on 781 reviews and 780 ratings our customers rate us 9.5/10.

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