MKLC Training reviews and feedback - independently hosted by CustomerSure

Excellent - simple to use and stress free – How would you describe our performance overall?

9/10 – How easy was your enrolment process?
8/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
9/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Janet Trigg – 06 May 21

Excellent service. Feedback from the tutor was detailed and constructive. Learning materials are well designed and informative. – How would you describe our performance overall?

8/10 – How easy was your enrolment process?
7/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
9/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Martin Abraham – 05 May 21

I truly hope all the support and expertise provided through out the course .it was excellent experience. Thank you very much Dr. Judith and Emma for your professionalism and support. – How would you describe our performance overall?

7/10 – How easy was your enrolment process?
9/10 – How would you rate the accessibility and ease of use of our Moodle site?
9/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
9/10 – How likely is it that you would recommend us to a friend or colleague?

Sumayya Robbin Andi – 01 May 21

This was my third course with MKLC. As always it went on very smoothly. The contents on LMS- Moodle are easy to use and the tutor (Dr. Sandie) was always very supportive and prompt in her response and feedback that made it easier to improve on the evidences. The support from Emma and Judith was also very prompt. All the best, keep doing the great work. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Roshan Rajas – 27 Apr 21

Rewarding experience, a great option for anyone looking to upskill – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
6/10 – How would you rate the accessibility and ease of use of our Moodle site?
9/10 – How would you rate your tutor support?
9/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Gareth Owen – 22 Apr 21

Really happy! My tutor support was fantastic! To be fair everyone I dealt with was, I spoke with Judith initially, then stu and then Emma, all 3 where absaloutly amazing, I appreciate the support and help provided so much more than words could exhaust. I’m already considering additional courses 🤣 you can never really know enough can you?! – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
9/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Joanne – 14 Apr 21

Amazing – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Zaynab – 12 Apr 21

Really supportive, i didnt find the written work easy and at no point did anyone make me feel like i couldnt achieve this. It really showed me a great way to empower my students . – How would you describe our performance overall?

8/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Jennifer Hannan – 11 Apr 21

The material and guidance was very clear. The feedback was quick and supportive. I will definitely recommend to others and I hope to return soon to update my CPD. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
6/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Martin Concannon – 06 Apr 21

It was satisfactory as there was very little contact between the student and the Tutor. The administrator support was helpful and better and was only a phone call away. – How would you describe our performance overall?

7/10 – How easy was your enrolment process?
4/10 – How would you rate the accessibility and ease of use of our Moodle site?
3/10 – How would you rate your tutor support?
5/10 – Overall, how satisfied were you with the quality of the service we provided?
2/10 – How likely is it that you would recommend us to a friend or colleague?

Caroline Whitehead – 30 Mar 21

Perfect for me .. first time in a long time I have done any sort of training.. the website was easy to navigate the tutors and staff were always a click away .. overall good experience thank you .. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Heather mellors – 25 Mar 21

Administrative processes were smooth and efficient. Emma was friendly and helpful regarding all queries and concerns. Unit activities were only loosely based on lecture content (if at all) and relied largely on one's ability to Google the answers. Some of the content is out of date, and images were used without proper accreditation or permission — one lecture has a Disney meme in it. Formal feedback was based on criteria that is not given to students at the outset of the activity. I asked the same question to a tutor more than once about grading criteria and was ignored both times. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
7/10 – How would you rate the accessibility and ease of use of our Moodle site?
7/10 – How would you rate your tutor support?
5/10 – Overall, how satisfied were you with the quality of the service we provided?
4/10 – How likely is it that you would recommend us to a friend or colleague?

Joshua – 24 Mar 21

We are sorry you were not satisfied with the content of the Level 3 AET course you recently completed with us, Joshua. The content is not designed to provide all the answers, it is there to stimulate discussion and relate to own experiences as a teacher or student. This is to make it relevant to learners' own areas of teaching; if subject specific, it would exclude others, which is against our policies and principles. Bloom's Taxonomy is a theory from the 1950s as we clearly state in the lesson and I am unsure how you consider this to be out-of-date since 2001. There is enough general content on the site to enable learners to meet the learning outcomes. However, you can also research if you wish, as long as you reference to avoid plagiarism.

Grading criteria is clearly visible on the site and every task reflects exactly which criterion is being assessed, as they are labelled. We explain this in the introduction to the course. Although all images we use are royalties-free or custom-designed, you are also unaware of the permissions held by this organisation.

I am glad that you found our admin processes efficient. Emma is also a fully qualified teacher who is able to respond to any questions about course content although you did not raise any concerns with her at the time. We hope you have gained from the course and wish you every success in your role as a yoga teacher.

Judith McKeon – 25 Mar 21

very thorough; feedback is detailed and focused. Very quick responses and feedback to learner. keep it up. – How would you describe our performance overall?

8/10 – How easy was your enrolment process?
8/10 – How would you rate the accessibility and ease of use of our Moodle site?
9/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Robert Anderson – 24 Mar 21

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Basma Mallawi – 23 Mar 21

Good course and excellent support from everyone I interacted with. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
6/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
8/10 – Overall, how satisfied were you with the quality of the service we provided?
8/10 – How likely is it that you would recommend us to a friend or colleague?

Louise – 16 Mar 21

Highly efficient with good communication and useful feedback on assignments and the final assessment. Thank you. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
8/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Abi Barber – 10 Mar 21

It is very a good service. I always received a quick response. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Sayed Shah – 04 Mar 21

you are simply fantastic … – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Khaldoun Hamida – 27 Feb 21

For an online course this was very good. All feedback and marking is done quickly and shows on the website easily. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
9/10 – How would you rate your tutor support?
9/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Lucy Kershaw – 17 Feb 21

Absolutly Wonderful staff – How would you describe our performance overall?

8/10 – How easy was your enrolment process?
9/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Nadine Van Greunen – 16 Feb 21

Excellent, timely and accurate. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Angel Francisco Bernal Lobato – 15 Feb 21

The overall performance of MKLC Training is mixed. As learners we come to a company to improve our knowledge, our skills and our understanding. So, while I have attained these, it is not in my original subject. In terms of the Level 3 AOT Course; overall its a good course, the content was easy enough to follow and work with, and the quality of the feedback throughout was informative, helpful, and considered. In terms of the original EQA course, which is why I contacted MKLC Training; I would urge Learners to ask for details and check the requirements before purchasing. – How would you describe our performance overall?

8/10 – How easy was your enrolment process?
9/10 – How would you rate the accessibility and ease of use of our Moodle site?
9/10 – How would you rate your tutor support?
8/10 – Overall, how satisfied were you with the quality of the service we provided?
5/10 – How likely is it that you would recommend us to a friend or colleague?

J. Cassels – 12 Feb 21

We are sorry you were disappointed with the EQA unit 1 knowledge course and it may have been better to wait until you had more experience of the IQA role, as you identified when discussing changing courses. The EQA theory unit is available to anyone who has completed their IQA, even though they may not be in an EQA role at present but, as with any Level 4 qualification, it does require some independent study. It also requires an understanding of the quality assurance process and it may just have been too soon for you to embark on this course without having had enough time to familiarise yourself with that process. However, we are very glad that we were able to offer you another course that you enjoyed.

Judith McKeon – 12 Feb 21

Very good! Response time was much quicker then any in-person college I’ve been to and feedback was always helpful – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
9/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Emma Riegel – 29 Jan 21

Throughly enjoyed the process if I didn’t understand anything I emailed my tutor who was extremely helpful and responded very quickly. – How would you describe our performance overall?

8/10 – How easy was your enrolment process?
7/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
9/10 – Overall, how satisfied were you with the quality of the service we provided?
9/10 – How likely is it that you would recommend us to a friend or colleague?

Amy Alner – 28 Jan 21

I was very pleased with the support that both my tutors gave throughout my course. They were on hand to answer any questions I had. And I had a few. Even after I had submitted work that needing adjusting. They pointed me in the right direction. I would definitely recommend the course. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
9/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Denise Mapes – 28 Jan 21

Excellent. Viktoria has been great throughout my course and I have received endless amount of support in order to complete my Assessor Qualification. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Charlotte Howells – 26 Jan 21

Really great support and quick feedback and responses from my tutors, which played a great part in my completion. It was great having the feedback centralised on the Moodle site, so I could review it when needed, rather than having to click into each individual submission, for example. Liam and Emma both returned assignment feedback very quickly and provided excellent feedback and guidance, where a resubmission was required. Thank you! – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
9/10 – How would you rate the accessibility and ease of use of our Moodle site?
9/10 – How would you rate your tutor support?
9/10 – Overall, how satisfied were you with the quality of the service we provided?
9/10 – How likely is it that you would recommend us to a friend or colleague?

Faith Mills – 25 Jan 21

A very easy and communicative procedure from start to finish. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Aurfan Javid – 25 Jan 21

Very quick for marking, feedback and support. – How would you describe our performance overall?

9/10 – How easy was your enrolment process?
8/10 – How would you rate the accessibility and ease of use of our Moodle site?
8/10 – How would you rate your tutor support?
9/10 – Overall, how satisfied were you with the quality of the service we provided?
9/10 – How likely is it that you would recommend us to a friend or colleague?

Jo Gardiner – 18 Jan 21

I learned so much from the whole process. Thank you. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Terri Harkin – 13 Jan 21

I have enjoyed the whole process, even though it was tough and hard work. I am happy with my performance and I believe it reflect all the efforts I put into it. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Caiyun Fu – 04 Jan 21

My tutor Liam was amazingly helpful. Tasks were marked promptly and feedback was helpful and enabled me to progress quickly. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Jo B – 04 Jan 21

Very helpful people whenever I needed it and always kind and encouraging! – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Beth kelly – 04 Jan 21

So professional – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Dana Alhajjar – 21 Dec 20

Your are a good college who offers a large range of online courses. All email exchanges were always courteous and respectful. My assessor responded to my emails and marked the submission quickly and ensured I get constructive feedback, thank you.I just regret that I could not contact her by phone when requiring specific support or disclosure. The option to take a break in learning is a plus. Specifically for the IQA course, the guidance is quite minimal on Moodle but at least the standard are clearly laid out. With the way the course is set up, I don't think anyone could complete it, especially if there is little support in their workplace. I would recommend MKLC but, depending on the qualification they wish to pass, I would ensure that the candidate can be proficient and independent in their study. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
7/10 – How would you rate the accessibility and ease of use of our Moodle site?
7/10 – How would you rate your tutor support?
7/10 – Overall, how satisfied were you with the quality of the service we provided?
7/10 – How likely is it that you would recommend us to a friend or colleague?

Estelle Denny – 16 Dec 20

Very supportive and responsive. I have completed two courses with MKLC and highly recommend. I enjoy the prompt feedback and it motivates me to want to complete the course to the best of my ability. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Nicola Davey – 07 Dec 20

No fault at all – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
3/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Elin uddin – 29 Nov 20

Great, structured and detailed course. – How would you describe our performance overall?

9/10 – How easy was your enrolment process?
5/10 – How would you rate the accessibility and ease of use of our Moodle site?
6/10 – How would you rate your tutor support?
7/10 – Overall, how satisfied were you with the quality of the service we provided?
8/10 – How likely is it that you would recommend us to a friend or colleague?

Luka Gilbert – 27 Nov 20

It was a great experience and engaging process. The best aspect is that my Assessor was very prompt in responding to my queries and in evaluating and providing appropriate feedback, thereby valuing our time – How would you describe our performance overall?

9/10 – How easy was your enrolment process?
8/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
9/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Jiji Manu Varughese – 24 Nov 20

10/10 – How would you rate the accessibility and ease of use of our Moodle site?
9/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Joy Maycock – 23 Nov 20

Amazing always on hand when help was needed. Everything was easy accessible. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Leanne Sturgeon – 20 Nov 20

The course was well designed with tasks, forum questions and assignments however a recommended reading list would have been useful as content was limited on the moodle site. However work was marked quickly by Matt with his feedback which helped build my confidence as I realised I was on the right track. – How would you describe our performance overall?

8/10 – How easy was your enrolment process?
9/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
8/10 – Overall, how satisfied were you with the quality of the service we provided?
8/10 – How likely is it that you would recommend us to a friend or colleague?

Amy – 19 Nov 20

Excellent I’m delighted with every aspect of this course. Will do further courses with them – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
8/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Rachel Allen – 13 Nov 20

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Lucy Contessa – 11 Nov 20

The process of on line study was relatively easy, my assessor provided structured guidance and feedback. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
9/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
9/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Tracy Jones – 03 Nov 20

Very professional. Quick and effective support has been provided at all times. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
9/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Angel Francisco Bernal Lobato – 27 Oct 20

Supportive throughout the whole process – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
9/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
9/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Nicola Holland – 21 Oct 20

Very responsive! – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Katrina Jahn – 14 Oct 20

It is really good experience, I have learnt a lot about teaching methods and how to creat an inclusive learning environment. – How would you describe our performance overall?

9/10 – How easy was your enrolment process?
9/10 – How would you rate the accessibility and ease of use of our Moodle site?
9/10 – How would you rate your tutor support?
9/10 – Overall, how satisfied were you with the quality of the service we provided?
9/10 – How likely is it that you would recommend us to a friend or colleague?

Mohammad Nemrat – 14 Oct 20

very helpful – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Margaret Murphy – 09 Oct 20

MKLC Training Reviews

Based on 895 reviews and 894 ratings our customers rate us 9.5/10.

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