MKLC Training reviews and feedback - independently hosted by CustomerSure

I was very pleased with the help I received from everyone at MKLC. Once I found my way round the site, I was comfortable with the tasks and had help and advice from my tutor in hand when I needed it – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
9/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Wendy Brinkworth – 22 Mar 16 – Add public reply

It has taken me sometime to be able to get this completed due to extensive workload and Angela Young has been amazing, she has encourage and supported me over the course and there were times when I really didn't think I would get it completed. Thank you Angela. – How would you describe our performance overall?

8/10 – How easy was your enrolment process?
6/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Amanda Cundy – 19 Mar 16 – Add public reply

A well managed, well organised course with excellent accessibility and relevant, streamlined assignments and material. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
9/10 – How would you rate the accessibility and ease of use of our Moodle site?
9/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Shane De Barra – 18 Dec 15 – Add public reply

I didn't know quite what to expect when I embarked on this course, but the straight forward manner everything is dealt with has made the journey relatively easy. I'm pleased I came to MKLC – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
8/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
9/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Alan Vickerman – 18 Dec 15 – Add public reply

9/10 – How easy was your enrolment process?
9/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
9/10 – Overall, how satisfied were you with the quality of the service we provided?
9/10 – How likely is it that you would recommend us to a friend or colleague?

Lohitha – 28 Oct 15 – Add public reply

Good, had some difficulty submitting ant rework when I completed it but I just emailed to the tutor and she either unlocked the moodle site for that submission or marked the emailed work. Tutor support from Angela was excellent. – How would you describe our performance overall?

8/10 – How easy was your enrolment process?
6/10 – How would you rate the accessibility and ease of use of our Moodle site?
8/10 – How would you rate your tutor support?
7/10 – Overall, how satisfied were you with the quality of the service we provided?
7/10 – How likely is it that you would recommend us to a friend or colleague?

Hazel Dale – 17 Sep 15 – Add public reply

Angela was an outstanding tutor. I found her support and feedback extremely valuable throughout the week. – How would you describe our performance overall?

9/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
9/10 – Overall, how satisfied were you with the quality of the service we provided?
9/10 – How likely is it that you would recommend us to a friend or colleague?

Laura – 22 Aug 15 – Add public reply

I was pleased with my performance and learnt a lot on the course, there was a lot of work to do in the week but not too much that I couldn't carry it out whilst also doing my job. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Annemarie Perry – 20 Aug 15 – Add public reply

Exceptional Indeed! I could only accomplish it because of the precise support, understanding, flexibility and patience of the entire team. Hats off and thank you so much! – How would you describe our performance overall?

Romana Shafaq Hashmi – 13 Aug 15 – Add public reply

Excellent – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Pauline Davison – 20 Jul 15 – Add public reply

Patient, clear and supportive. My personal life has impacted on my ability to complete within a realistic timescale, however the continuous support and understanding from my assessor was both considerate and empathetic. An excellent facility for anyone wanting to undertake a qualification via e-learning – How would you describe our performance overall?

9/10 – How easy was your enrolment process?
9/10 – How would you rate the accessibility and ease of use of our Moodle site?
9/10 – How would you rate your tutor support?
8/10 – Overall, how satisfied were you with the quality of the service we provided?
9/10 – How likely is it that you would recommend us to a friend or colleague?

Johanna Howell – 20 Jul 15 – Add public reply

Very good and easy to use course. Very fast feedback and replies to emails. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
8/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Marc Evans – 01 Jul 15 – Add public reply

Friendly, professional and supportive. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
9/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
9/10 – Overall, how satisfied were you with the quality of the service we provided?
9/10 – How likely is it that you would recommend us to a friend or colleague?

H. Amoli – 03 Jun 15 – Add public reply

Great experience on the course, tutor was very prompt with replies and supportive. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Martyn Cheesman – 08 May 15 – Add public reply

The support I have received from my tutor, Angela Young, has been nothing short of exceptional and even that is doing her a great disservice. I have received insightful guidance and support throughout the course and it has been a genuine privilege to work synergistically with Angela; she is credit to MKLC. Furthermore, it would be unjust if I neglected to mention both Clare & Emma who have been very kind, helpful and hospitable during the enrollment process and the micro teach assessment. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Shyam Morjaria – 03 May 15 – Add public reply

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Petra Kurejova – 23 Apr 15 – Add public reply

Very pleased with MKLC. I was terribly let down by Bright Assessing and the process of transitioning was a breeze. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Paul Estall – 19 Apr 15 – Add public reply

Excellent value for money, brilliant tutor support, and the turnaround of assignments was really quick, meaning I could progress as quickly as I wanted as I wasn’t waiting for assignments to be marked. I was really pleased with the support I received and the service provided. I would recommend MKLC to anyone looking to complete the Assessor Award or Internal Quality Assurance qualification. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
6/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Rachel Steele – 14 Apr 15 – Add public reply

Professional. – How would you describe our performance overall?

9/10 – How easy was your enrolment process?
8/10 – How would you rate the accessibility and ease of use of our Moodle site?
8/10 – How would you rate your tutor support?
8/10 – Overall, how satisfied were you with the quality of the service we provided?
9/10 – How likely is it that you would recommend us to a friend or colleague?

James – 09 Apr 15 – Add public reply

Everything was perfect. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

abdus khasru – 09 Apr 15 – Add public reply

Excellent courses available, the Tutor was very swift and efficient in giving feed back on the assignments and very supportive. – How would you describe our performance overall?

8/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
9/10 – Overall, how satisfied were you with the quality of the service we provided?
9/10 – How likely is it that you would recommend us to a friend or colleague?

G Bakawala – 24 Mar 15 – Add public reply

very supportive – How would you describe our performance overall?

7/10 – How easy was your enrolment process?
9/10 – How would you rate the accessibility and ease of use of our Moodle site?
9/10 – How would you rate your tutor support?
9/10 – Overall, how satisfied were you with the quality of the service we provided?
8/10 – How likely is it that you would recommend us to a friend or colleague?

davidbosdet – 22 Mar 15 – Add public reply

I have done an online degree that was easier than this. Not an experience I would wish to repeat. – How would you describe our performance overall?

5/10 – How easy was your enrolment process?
0/10 – How would you rate the accessibility and ease of use of our Moodle site?
1/10 – How would you rate your tutor support?
1/10 – Overall, how satisfied were you with the quality of the service we provided?
0/10 – How likely is it that you would recommend us to a friend or colleague?

Anne Morley – 20 Mar 15 – Add public reply

Hi Anne

Thank you for your feedback, and we're sorry to hear that you did not enjoy the course. Judith will be in touch personally to discuss this in more detail with you.

Judith McKeon – 20 Mar 15

I was informed on a regular basis and my progress updated at a steady pace. I was reminded of timelines and there was feedback provided even when/if my tutor was on holiday. In addition, having access to the forum provided useful ideas to try in my centre. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
9/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Bill Miller – 20 Mar 15 – Add public reply

Excellent – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Russell Filby – 20 Mar 15 – Add public reply

I found it hard with the time constraints of work commitments. however I was allowed an extension – How would you describe our performance overall?

8/10 – How easy was your enrolment process?
8/10 – How would you rate the accessibility and ease of use of our Moodle site?
9/10 – How would you rate your tutor support?
9/10 – Overall, how satisfied were you with the quality of the service we provided?
7/10 – How likely is it that you would recommend us to a friend or colleague?

Tracy Owens – 20 Mar 15 – Add public reply

Excellent service – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Aaron Lang – 20 Mar 15 – Add public reply

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