MKLC Training reviews and feedback - independently hosted by CustomerSure

5* – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Great support from the tutors, their patience is a definite virtue and they were always willing to explain through feedback, where you needed to improve – How would you describe our performance overall?

8/10 – How easy was your enrolment process?
8/10 – How would you rate the accessibility and ease of use of our Moodle site?
9/10 – How would you rate your tutor support?
9/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Anthony Quinn – 13 Sep 17 – Add public reply

Excellent support and guidance from the tutors. Thy did not give anything away for free but made you find the answers yourself by pointing you in the right direction. – How would you describe our performance overall?

8/10 – How easy was your enrolment process?
7/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
9/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Anthony Quinn – 06 Sep 17 – Add public reply

Very professional environment and assessor provide constructive feedback and provide full support! – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Sameera Iqbal – 06 Sep 17 – Add public reply

The tutors were very supportive, organised, and provided detailed constructive feedback. I would highly recommend this Academy, and will go on to participate in further courses using MKLC. – How would you describe our performance overall?

8/10 – How easy was your enrolment process?
9/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
9/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Sarah Hayward – 06 Sep 17 – Add public reply

I found the course interesting, and if I needed a question answering, the support was first class. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
9/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

G.Mcloughlin – 05 Sep 17 – Add public reply

Excellent! – How would you describe our performance overall?

9/10 – How easy was your enrolment process?
7/10 – How would you rate the accessibility and ease of use of our Moodle site?
8/10 – How would you rate your tutor support?
8/10 – Overall, how satisfied were you with the quality of the service we provided?
9/10 – How likely is it that you would recommend us to a friend or colleague?

Mohamamd Jahangir Khan – 04 Sep 17 – Add public reply

First tutor was a problem ,when I changed tutor the course was great – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
6/10 – How would you rate your tutor support?
8/10 – Overall, how satisfied were you with the quality of the service we provided?
8/10 – How likely is it that you would recommend us to a friend or colleague?

George Nutman – 02 Sep 17 – Add public reply

The tutors' performance and assistance during my course has been excellent. Great support and feedback was given at all times. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
9/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Hashim – 31 Aug 17 – Add public reply

Efficient. Supportive. Gave good constructive feedback. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Sarah Atkinson – 27 Aug 17 – Add public reply

Very friendly and professional! Excellent all round service. Thank u – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Sara Elliott – 25 Aug 17 – Add public reply

Very happy with your performance. Provided clear instructions through the moodle and consistent support throughout. Thank you. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Joanna Windsoe – 25 Aug 17 – Add public reply

8/10 – How easy was your enrolment process?
9/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
9/10 – Overall, how satisfied were you with the quality of the service we provided?
9/10 – How likely is it that you would recommend us to a friend or colleague?

Shajahan Odupara – 25 Aug 17 – Add public reply

Good – How would you describe our performance overall?

8/10 – How easy was your enrolment process?
9/10 – How would you rate the accessibility and ease of use of our Moodle site?
8/10 – How would you rate your tutor support?
8/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Olayinka – 25 Aug 17 – Add public reply

I did a level 3 course last year online and had an awful experience. It took 5-7 days for them to respond to emails and 14-21 days to give feedback on assignments. Also my tutor went on maternity leave (no one told me) and after a month of chasing for feedback was told she had gone on maternity leave and her work split between others. Then I was told I had to pay £30 for my certificate which took another 3 months to arrive!! So I was very reluctant to do online courses again. MKLC have restored my faith in online courses and I would like to thank you for this positive experience, I will definitely be recommending you to anyone who asks me about online courses. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?

Andrea McJannet – 23 Aug 17 – Add public reply

Very good, very good support. – How would you describe our performance overall?

8/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
8/10 – How likely is it that you would recommend us to a friend or colleague?

Louise Lawes – 09 Aug 17 – Add public reply

Very good – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
6/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Lesley Ann riley – 04 Aug 17 – Add public reply

I was very happy with the performance I received from everybody involved the course was broken down very well. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
7/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Leah Singh – 04 Aug 17 – Add public reply

I found the college have made the course extremely easy to access and I was well supported throughout. – How would you describe our performance overall?

9/10 – How easy was your enrolment process?
9/10 – How would you rate the accessibility and ease of use of our Moodle site?
9/10 – How would you rate your tutor support?
9/10 – Overall, how satisfied were you with the quality of the service we provided?
9/10 – How likely is it that you would recommend us to a friend or colleague?

Andrea Pikett – 01 Aug 17 – Add public reply

Fantastic support and guidance from Angela. She gave excellent advice and support in helping me achieve. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
9/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Carl Rogers – 28 Jul 17 – Add public reply

Clare was really supportive. She got back to me really quickly with answers to my questions and my work was marked really quickly too. I have her really supportive and helpful. – How would you describe our performance overall?

8/10 – How easy was your enrolment process?
6/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
9/10 – Overall, how satisfied were you with the quality of the service we provided?
9/10 – How likely is it that you would recommend us to a friend or colleague?

bethany patrick – 25 Jul 17 – Add public reply

Very professional organisation with excellent tutor support and a very quick turnaround on answering queries and marking work. They've been brilliant – How would you describe our performance overall?

9/10 – How easy was your enrolment process?
7/10 – How would you rate the accessibility and ease of use of our Moodle site?
9/10 – How would you rate your tutor support?
9/10 – Overall, how satisfied were you with the quality of the service we provided?
9/10 – How likely is it that you would recommend us to a friend or colleague?

Fiona Johnson – 23 Jul 17 – Add public reply

The course was good, however I was a little confused at the beginning about where to find the information I was learning. Eventually I realised that most of if was supposed to be researched from the internet. I thought there would be text to learn on the site and then put into our own words. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
4/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
8/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Karen Spooner – 23 Jul 17 – Add public reply

Very professional service and the speed of the marking turn around was fantastic. Very pleased overall. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
8/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Jonathan Laverick – 22 Jul 17 – Add public reply

I have found that the support I have received whilst studying this course has been second to none. I have had fantastic guidance and very quick feedback form my tutor. I would recommend this course in the future to anyone who was thinking of completing their DET. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Kimberley Richardson – 21 Jul 17 – Add public reply

Excellent support from the admin and tutor. I am extremely satisfied with the guidance provided by Clare . Feedback given within short time is highly appreciative. – How would you describe our performance overall?

10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Leela Erkmen – 19 Jul 17 – Add public reply

Moodle was a little difficult to see the Icons, Clare and Emma's support was excellent – How would you describe our performance overall?

7/10 – How easy was your enrolment process?
5/10 – How would you rate the accessibility and ease of use of our Moodle site?
9/10 – How would you rate your tutor support?
8/10 – Overall, how satisfied were you with the quality of the service we provided?
9/10 – How likely is it that you would recommend us to a friend or colleague?

Colin Philliskirk – 14 Jul 17 – Add public reply

Overall I was very pleased with the support offered by MKLC. The support and feedback was very useful from the trainers. The Skype micro teach worked well. – How would you describe our performance overall?

9/10 – How easy was your enrolment process?
8/10 – How would you rate the accessibility and ease of use of our Moodle site?
9/10 – How would you rate your tutor support?
8/10 – Overall, how satisfied were you with the quality of the service we provided?
8/10 – How likely is it that you would recommend us to a friend or colleague?

Karrie Chapman – 29 Jun 17 – Add public reply

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Clare – 27 Jun 17 – Add public reply

A very positive experience from enrolment to course completion. My tutor was knowledgeable and supportive and I was particularly impressed with how quickly each piece of evidence was assessed. It was great to be able to work through the course at my own pace, knowing that my tutor was available to provide support if needed. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Angie Smith – 12 Jun 17 – Add public reply

Great I enjoyed my course and felt supported! – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Claire Byers – 07 Jun 17 – Add public reply

I found the course was well constructed and my tutor was great. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
7/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Helen Stockil – 05 Jun 17 – Add public reply

Hello my dear, I would like to describe my feeling after I was finished my course with MKLC, I am very happy and pleased to my dealing with professional tutors, Assessors and IQA, especial My tutor Judith, I like to tell you, thank you for your support, help and your nice feedback, i would like to start another course with you very soon. Best regards Said Elnaggar – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Said Abdelrahman Elnaggar – 19 May 17 – Add public reply

I cannot thank you enough for the excellent service you provided me while completing AET course. Thank you so much to my tutor Angela who motivated me to finish this course even my language barrier. Unfortunaly English language is not my first language and I was struggling a lot but because I had an amazing support from my tutor I didn't gave up. Thank you so much to Emma and Judith who also carried out my teaching training. I would definitely recommend MKLC training to my colleagues in my industry. – How would you describe our performance overall?

9/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Joanna Staniul – 09 May 17 – Add public reply

Very supportive, good system – How would you describe our performance overall?

7/10 – How easy was your enrolment process?
7/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Rebecca Angle – 02 May 17 – Add public reply

Very well structured and fitted well in my busy work lifestyle. Angela was great with her constructive feedback and guided me in the right directions which encouraged my learning. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
8/10 – Overall, how satisfied were you with the quality of the service we provided?
9/10 – How likely is it that you would recommend us to a friend or colleague?

Kelly Lynch – 30 Apr 17 – Add public reply

in one word 'Excellent' – How would you describe our performance overall?

8/10 – How easy was your enrolment process?
8/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
9/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Kazi Akther – 28 Apr 17 – Add public reply

Excellent. I took my time but tutors always gave timely advice and guidance, and they helped me navigate to the next appropriate stages. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
8/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

David Stuchbury – 27 Apr 17 – Add public reply

Excellent, professional, friendly and efficient – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Karen Griffiths – 14 Apr 17 – Add public reply

I have had a great experience studying with MKLC. The whole process has been seamless and thank you also to the admin team for their support. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Diane Rossiter – 13 Apr 17 – Add public reply

A very smooth and comfortable learning process that took on board my personal needs as a learner. Tutor feedback and guidance was always fast and developmental. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Dominic – 11 Apr 17 – Add public reply

it was a good experience doing the course with you and tutor Clare was excellent , the way she gave comments and feedbacks ,which cleared all doubts and improved my knowledge on IQA process and this would help me in my career . over all excellent course and motivated me to do some more course with MKLC. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
9/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

pradeep kumar vn – 11 Apr 17 – Add public reply

Supportive, encouraging n challenging as well. If I will decide to do any course in future MKLC will be my preferrence. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
8/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
9/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Rubina Iftikhar – 06 Apr 17 – Add public reply

I've loved every minute of my programme! The support and feedback has been fantastic from my tutor. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Kalee Fox – 27 Mar 17 – Add public reply

Very good service I'm happy with the contact from tutors – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

SOMEENA QURESHI – 27 Mar 17 – Add public reply

Judith has been an amazing support. Showing encouragement and guidance throughout. Emma has been delightful. In a very stressful and nerving time for myself, I was put at ease and felt completely supported. Thank you so much! I couldn't have asked for more. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
7/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Danni Dennis – 24 Mar 17 – Add public reply

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Magda – 23 Mar 17 – Add public reply

I think you offer a great course. Tutor support from Judith was amazing everything was easily accessible in regards to contactact. – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
7/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
9/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Kerry wright – 09 Mar 17 – Add public reply

Great great great teaching and learning structure! I have learnt so much from all of you professionals, really eyes open course, cover for every details I need in my teaching career, make me so eager to open another learning gate. Thank you sooooooo much – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
9/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Linh Bao Le – 08 Mar 17 – Add public reply

It was a easy to follow course , and the Tutor offered excellent support! It was a challenge time wise but can be done if committed enough!! – How would you describe our performance overall?

10/10 – How easy was your enrolment process?
10/10 – How would you rate the accessibility and ease of use of our Moodle site?
10/10 – How would you rate your tutor support?
10/10 – Overall, how satisfied were you with the quality of the service we provided?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Janine Rice – 06 Mar 17 – Add public reply

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